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All reviews basketball court great gym nice workout room state fair foosball table sports room clean hotel new concept great property small fridge the staff was friendly and helpful beds were very comfortable stayed here oatmeal would definitely stay here again free breakfast maids
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Reviewed 22 September 2018 via mobile

Huge TVs and rooms Room for luggage under bed. Classy bathrooms. Great breakfast and lots of food/drink items in lobby. Great new age decor, furniture and seatings. Loved playin foosball! Loved by elevator the board showing activities etc for day in area. Workers r very helpful and friendly and dress casual. Milennials will love!! Enjoy!

Stayed: September 2018, travelled with family
Thank Y4178JOsues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 22 September 2018

Thanks so much Sue! We designed Tru by people just like you, glad you loved the concept. Please come back and see us anytime!

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Reviewed 21 September 2018 via mobile

Accidentally gave this hotel a 1 on my first review; but, couldn't figure out how to change it to a 5, hence this review!
Everything was great, clean room, clean public areas, great breakfast. Liked the wood floors in room (instead of old worn carpet). Excellent customer service.

Stayed: September 2018, travelled solo
Thank h6525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 22 September 2018

You're amazing! Thank you so much. See you back here next time.

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Reviewed 20 September 2018 via mobile

This is my first time staying at a Tru Hotel by Hilton. As a HH honors member I make a point to stay at hotels in this brand. To be honest, I was skeptical at what the experience would be like. But, my room was uber-clean, the breakfast was good and the customer service attentive, warm and courtesy. I would stay here again - easily.

Stayed: September 2018, travelled on business
Thank Jeffrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 20 September 2018

Thank you so much Jeffrey! Glad you enjoyed the breakfast, cleanliness, and warm welcome from the team. We work hard to ensure you have the best stay. Come back and see us next time you're in Camillus.

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Reviewed 20 September 2018

I have never stayed at a TRU hotel before; but, since it was under the Hilton brand, thought I would try. Glad I did! Clean room, especially liked that there is no rug, wood floors ( laminate). Very modern, basic room, comfortable bed. Breakfast was delicious.

  • Stayed: September 2018, travelled with family
    • Value
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Review collected in partnership with Tru by Hilton
Thank fh6525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 20 September 2018

Thank you so much for your review. We're glad you liked the wood floors, and the modern vibe. We designed Tru for people just like you. Come back and see us any time. By the way....you gave us a 1(which is bad) instead of 5 (which is good). Oops!

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Reviewed 18 September 2018

This hotel is sooo clean! The way the room is so clean and neat is unreal. We have never stayed at a place that is so friendly and clean. Did i say clean!! No carpet in the rooms! That is awesome! The floors are beautiful. The beds are very comfortable and the staff was great! Would recommend this to anyone!!!

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tru by Hilton
Thank marionmedic22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelleQ333, Manager at Tru by Hilton Syracuse-Camillus, responded to this reviewResponded 18 September 2018

Thanks! We love the no carpet too, it's a great modern look and so easy to clean! So happy that you enjoyed your stay.

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