Overall, the town of Binghamton is devastated by the floods they had last year. Be prepared to see lots of boarded up buildings, torn up roads and sidewalks, and an overall gloomy air over this town. FEMA came in and declared it a disaster area. Businesses are starting back up, though, and the town could certainly use some visitors to spend some money there. That being said, the hotel was recently remodeled, clean, and had friendly staff. We stayed here on points and had a very large suite. It was clean and spacious with a nice view of the river. Overall, it is still just an average hotel, though. There are not many restaurants in walking distance, but we did find a brewery just a block up from the hotel. It had good beer and average food. Small menu, but they just opened two months ago. The hotel's bar had very good food, and service was okay. Breakfast the next morning is where my issue is with this hotel. We walked into the restaurant and were seated and told that our server would be with us and that we could start on the buffet when we were ready. After waiting for the server to greet us and bring our water and coffee for five minutes, we decided to get up and get food. We came back to the table, and the server still did not come. We still had no water or coffee as we ate. The food at the buffet was not good. Soggy sausage patties, thick scrambled eggs, burnt bacon, and stiff French toast. We were seated right behind the hostess stand, and were shocked to hear the hostess offer menus to the next guests who came in! We would have loved to order off of the menu had it been an option that was given to us! My husband finally asked a random waitress to bring us water and coffee, and she did. The breakfast ended up being free because they had given us a coupon as Priority Club members, and I'm glad it was because the buffet and service was terrible. The servers were all very friendly; however, it seems that it is a training issue more than anything else. Overall, if we were in Binghamton again we would stay here, but have learned how to better handle our dining experience.
- Official Description (provided by the hotel):
- Relax in our comfortable and newly re-designed guest rooms with our signature sleep package and crisp new cotton bedding. Stay in contact with work and friends with our free WiFi or simply enjoy amenities that make your stay feel at home like microwave, refrigerator, coffee maker, iron and board and hairdryers. Dining is an easy decision when children 12 and under dine for free with an adult. ... more less
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- Also Known As:
- Holiday Inn Binghamton - Hawley St/Downtown Hotel Binghamton
- Binghamton Holiday Inn