We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible scam hideout hole in the wall.”

Alto Hombre Gordito
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Ruidoso
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Alto Hombre Gordito
Ranked #19 of 23 Hotels in Ruidoso
Reviewed 7 March 2012

The service and rooms rate below one star. Sheets looked disqusting and couch looked like it had been outside for a year. When I told them I wouldn't be staying the man at desk, John said I was ridiculous and wouldn't refund my money and was hesitant when I mentioned about seeing rooms. Please don't waste your time, money, and aggravation on this hideout hole.

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
11  Thank rickandholly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
200
JPMiles / Payback Arrow
Reviews (43)
There are newer reviews for Alto Hombre Gordito
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

2 - 6 of 43 reviews

Reviewed 28 February 2012

I drove 1100 miles to be a workamper at Hombre Gordito and never in my life have I ever met the nicest two people, Jon & Peggy, in all the world. They welcome me with open arms and have brought me in the family.

The service that the staff provides is by far outstanding, and I have heard the remarks on the other owner. I was nervous at first too! But I am here now, listening to guests tell how much they have enjoyed the comforts and cleanliness of the cabins. They will be back they say, and I will be at the front desk with Peggy and Jon, ready to welcome each and everyone. So please don't hesitate, come and visit and say hi! We all promise our best!

Maureen B

Room Tip: There are several rooms with jacuzzi, and the Outpost Cabin sits high overlooking the Capitan Mounta...
  • Stayed: February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Maureen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2012

please dont be discouraged by all the bad reviews they are under new ownership and it MUCH better than before the new owners are from arizona they speak great english and are very friendly are hot tub did not work properly and they were very nice about it an credited are money back to us. the old owners were from europe and are going back, which they should because they ran a bad ranch. please go here its a good place take my word they need there reputation rebuilt because the old people made it crap.

Room Tip: you might want a car with four wheel drive as the roads there are dirt
  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2012

My wife and I travelled to the Hideout with our 11 y.o. son & three small dogs which were accomodated with open arms. When we arrived EVERYTHING was ready for our ski package and the staff and the owners welcomed us like family! Even our 3 mutts!!! I booked with them before reading all these negative reviews in Trip Advisor and was TERRIFIED. Turned out for no reason at all. The cabin accomodatons were very nice and clean and very spacious as well. The value for the price was FANTASTIC. All I can tell all the crybabies out there is to stay at the Four Seasons if you expect 4 Star accomodations; if you have a family and are on a budget and want a great place to stay, ALTO HOMBRE GORDITO is for you! We will definitely be going back - And thanks Hideout for a memorable vacation! - The Appel family.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank LarryAppel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2011

The owners are THIEVES! They over-charged my credit card and refused to correct it. I am working with my credit card company to get this fixed. We bought a package deal with ski/snowboard equipment and lessons at Ski Apache. The owners refused to give us the lesson vouchers. They refused to refund the deposit on the ski/snowboard equipment after we returned them in perfect condition. Their answer to everything they did is "That is not my problem. Sue us." They are despicable people. This was on Christmas. They don't care. We called police to get back the money they stole on our credit card. The sheriff said they get calls non-stop from customers about these owners, they take advantage of out of town visitors because they can get away with it. Avoid this place, you will regret staying here as everyone at this place at the same time as us, has agreed! There was no heat in our cabin, they refused to sand the road to our cabin, so our senior citizen parents had to park at office and carry all belongings up hill to their room. The beds are old, disgusting. The rooms are filthy, kitchen gross. What a nightmare!

Room Tip: Avoid this place! Pancho cabin was dirty with no heat
  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ruidoso hotels
0.4 km away
Hotel Ruidoso - Midtown
Hotel Ruidoso - Midtown
#7 of 23 in Ruidoso
226 reviews
1.3 km away
Shadow Mountain Lodge and Cabins
0.3 km away
Comfort Inn - Midtown
Comfort Inn - Midtown
#4 of 23 in Ruidoso
201 reviews
Show Prices
Show Prices
Show Prices
2.9 km away
MCM Elegante Lodge & Resort
2.3 km away
Village Lodge
Village Lodge
#11 of 23 in Ruidoso
27 reviews
4.3 km away
Quality Inn & Suites - Ruidoso Hwy 70
Show Prices
Show Prices
Show Prices

Been to Alto Hombre Gordito? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
200
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Alto Hombre Gordito

Address: Bonito Route, Highway 37 N, Ruidoso, NM 88355
Region: United States > New Mexico > Ruidoso
Hotel Style:
Ranked #19 of 23 Hotels in Ruidoso
Number of rooms: 121
Also Known As:
Alto Hombre Gordito Hotel Ruidoso
Alto Hombre Gordito Ruidoso

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing