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Reviews (847)
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All reviewsfront deskgreat hoteloutdoor fireplacenew mexico state universityeasy accesshotel of choicegas stationbusiness trippool and hot tubclean roomsfitness centerexcellent staystaff was friendlyfree breakfastconvenient locationparking lothgi
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32 - 37 of 847 reviews
Reviewed 24 March 2018

We stayed here even though the event we were going to was in El Paso, Texas. We wanted a lower priced hotel that was right off of the freeway so we could make the 40 minute drive to El Paso. The hotels in El Paso also raised their prices because of the event. This is a nice hotel...water and coffee available in the lobby. The lobby also has some great seating areas. There is a double sided fireplace. Cookies after dinner time (get there before it's all eaten/taken). I used the gym facilities and there were plenty of choices for exercise. We ate their breakfast buffet (kids eat free for each adult). You can custom order eggs, waffles, pancakes. You also had choices for cereal, fruit, and other breakfast themed things. Everything was good and worth the price. We didn't use the pool but the area was nice with an outdoor fireplace. The rooms were clean and the water pressure was good in the showers. Staff was courteous. We would definitely come back here.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Service
Thank azfamtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso T, Front Office Manager at Hilton Garden Inn Las Cruces, responded to this reviewResponded 3 April 2018

Dear Guest,

Thank you for the wonderful review! We are glad you got to experience most of our amenities. Our staff is more than delighted to hear that you enjoyed these accommodations. We welcome you with open arms anytime you would like to stroll through Las Cruces. If you need help with any future stays please give us a call. Enjoy the rest of your summer!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2018

We were tourists, enjoying the Organ Mountains, White Sands, and Old Mesilla. The hotel's location was ideal for all of those spots. Every single member of the staff we met, maintenance people, desk clerks, restaurant cook and waitresses, and maids, all were startlingly friendly! The room was bright, clean, and well equipped. The pool and hot tub were clean and at the ideal temperatures. The fitness center is modern, clean and well stocked. The restaurant is decent, and the free internet (for Hilton Honors members) was fine. We will stay here again.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso T, Front Office Manager at Hilton Garden Inn Las Cruces, responded to this reviewResponded 22 March 2018

Dear Michael,

Thank you for taking the time to leave this glowing review. I am glad you got to enjoy the town and its local attractions. Our staff is more than welcome to have been helpful throughout your stay. We are pleased to know we made one of our guests' experience a terrific one. We welcome you again in the near future!

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Reviewed 15 March 2018 via mobile

This is the best hotel and staff in Las Cruces. The staff always ensures we have everything we need to have a great stay. Great hotel, great restaurant, great bar, and great atmosphere. This hotel always has it covered!!!

Stayed: March 2018, travelled on business
Thank brian j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso T, Front Office Manager at Hilton Garden Inn Las Cruces, responded to this reviewResponded 22 March 2018

Dear Brian,

We appreciate the positive feedback. We are striving to be the best and this review will help us reach our goal. I am content to know that our staff took great care of you throughout your stay. If you need anything in the near future, please advise as we would like to welcome you back. Take care!

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Reviewed 9 March 2018

Best hotel to stay in Las Cruces...Stayed at the other chains and just wasn't as nice. Haven't stayed in the one hotel that is not a chain. The bar is good. Wish they had beer and wine in the pantry. Great hotel overall.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank sarahlove2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso T, Front Office Manager at Hilton Garden Inn Las Cruces, responded to this reviewResponded 22 March 2018

Dear Sarah,

I'm excited to hear that our property met your expectations. The bar is an amenity that many of our guests enjoy! We are glad to hear you spent some time there. Thank you for your review and we look forward to seeing you again.

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Reviewed 4 March 2018

I have stayed here several times when in town for business at NMSU. The location is close enough to campus that you can easily walk on a nice day; a much closer walk takes you to several restaurants and other establishments just on the other side of the highway. Staff at this hotel is consistently friendly and accommodating. It's otherwise standard HGI fare, and the bones are starting to show a bit, but it's a good representative of the brand.

  • Stayed: February 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank dpb132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alfonso T, Front Office Manager at Hilton Garden Inn Las Cruces, responded to this reviewResponded 5 March 2018

Dear Valued Guest,

Thank you for choosing to stay with us during your last visit to Las Cruces. I am happy to hear that we were able to accommodate you and that you enjoyed the conveniency of the location. I hope that you will choose to stay with us once again the next time you are in the area. We appreciate the feedback and anticipate a quick return.

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