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All reviews ground floor new mexico room was clean place to stay plenty of parking great stop waffles would definitely stay here again great room hot breakfast the breakfast area staff was friendly long drive great breakfast bw motel pet
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6 - 11 of 545 reviews
Reviewed 26 June 2022

A slight step up from a Motel 6, nice price but rooms really need a good cleaning (especially the carpets). The bed and linens were nice. The pool could use a good daily cleaning. Breakfast was not good and the area to eat was WAY too small...

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank John M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager, General Manager at Best Western Deming Southwest Inn, responded to this reviewResponded 27 June 2022

Hi John ,


We want to thank you for sharing your experience, though we are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team. I will make sure to address the breakfast ,carpet and cleanliness issues you noted, and we hope you will allow us another opportunity to impress you should you return to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2022 via mobile

Its a clean aged hotel. If it's your last resort and you need a place to sleep, then its good. It didn't cool , so I had to sleep with 1 sheet to be cool. You could see the daylight around the door. That coukd be why it wouldn't stay cool or the AC needed to be checked. Pool was closed. I gave it an average for the price.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank AnnetteAlviar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager, General Manager at Best Western Deming Southwest Inn, responded to this reviewResponded 14 June 2022

Hi Annette,

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are so sorry to hear about the difficulties that you experienced with the AC. We have raised this concern to our maintenance manager for immediate action. We hope you'll return someday to see how we're improving.

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Reviewed 6 June 2022

The room and bathroom were large and very clean. Carpet is discolored with age and the bathroom door could use a fresh coat of paint. The AC/vent made a strange noise but not enough to keep us awake. Breakfast was good but they were out of forks (at 0715 and breakfast goes until 0900) so I had to use my pocketknife. If I had been running the show, I would have sent someone to the Walmart down the street for a box of plastic forks. Location was convenient and it was pretty quiet. I would definitely stay here again.

Room tip: Get a room away from the front desk so you won't be awakened by loud vehicles pulling in and out to check in.
Date of stay: May 2022
    • Value
    • Cleanliness
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Thank johnfmerrick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager, General Manager at Best Western Deming Southwest Inn, responded to this reviewResponded 9 June 2022

Hi John,

Thank you for your high rating of our hotel and for taking the time to share your experience! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and that you found our location to be convenient. We also appreciate your ideas for improving some of the amenities, and we look forward to serving you again!

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Reviewed 16 May 2022

Great value and the hotel seemed to have had a make-over recently. Very pleased with cleanliness of the room, beds and towels. Not noisy and easy I10 access. The staff was friendly and will stay when I return to this area.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank chapperw01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager, General Manager at Best Western Deming Southwest Inn, responded to this reviewResponded 16 May 2022

Hi Chapper,

Thank you for your kind words! We want you to experience the best value for your money, and to feel comfortable, and we are thrilled to hear of our success in this ambition. We are glad that you were satisfied with the hospitality of our staff and we look forward to seeing you again soon.

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Reviewed 3 May 2022

Not your typical looking Best Western but meets needs adequately. All rooms ground floor, nice for those with walking difficulties. Plenty of parking for vehicles towing, which we were. Both check-in and tech support employees very helpful and friendly. Unable to change TV channels but remedied quickly by personnel. Breakfast options better than some other hotel chains. Room clean but could use some attention. Carpet old, worn with tear at base of sink vanity. A small amount of mold spores on ceiling. Bed comfortable, towels new. Great water pressure in shower and plenty of warm water. AC, frig, hair dryer and WIFI worked w/o problems. Did not use iron or microwave. Coffee pot in room.

Room tip: Located on west end, a few blocks away from heart of town.
Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank Suzanne M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager, General Manager at Best Western Deming Southwest Inn, responded to this reviewResponded 4 May 2022

Hi Suzanne,

Thank you for letting us know how impressed you were with our services and amenities. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all looking forward to your next visit and hope it will be just as enjoyable.

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