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All reviews rooftop bar vasanti suite pool access room buggy service junior suite free buggy bean bags shuttle bus golf buggy potato head rice paddies main road the hotel offers nice pool sun loungers w hotel pool side
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Reviewed 3 November 2018

From check-in to check-out this hotel was superb. We were greeted with smiles, nothing was too much and all the staff were so helpful.

The rooms were modern, super clean and spacious. The breakfast was great! Literally everything you could want and all so fresh. The pool was also very clean, comfortable and the 2 for 1 cocktails were a plus!!

Thank you Four points by Sheraton (Seminyak) we had a fantastic four days stay in your hotel. Ww would definitely stay again if we return to Seminyak.

Room tip: Great location, clean, excellent breakfast and great customer service
Date of stay: October 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Cat870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2018

We stayed 3 nights at Four Points and had the most wonderful experience, literally cannot think of any areas of improvement given its price point. In fact I'm not sure why some of the reviews are so negative.

Upon arrival, we got upgraded to a junior suite for free and although check-in was at 2pm, the staff made arrangements to clean our room first so that we could check in by 1pm. Our room was spacious, clean and comfortable. Loved that they had dual USB chargers by the bedside - you don't even need to bring an adapter!

Food wise, breakfast was great and we enjoyed ordering a different main from the ala-carte menu every morning. We also ordered room service for supper one night and the food arrived in our room within 30 minutes, piping hot.

One night, we also returned to our room and found a bug on the floor. The staff immediately sent someone up to remove it, and apologised so profusely for something that wasn't even their fault. It's Bali after all.

Every member of the staff was incredibly courteous and friendly. The concierge also helped us arrange for transport and activities during our stay. There is also a regular free shuttle service that brings you into the heart of Seminyak where you can shop and eat at the restaurants/cafes.

There was absolutely nothing to fault, and we will definitely return one day! Please keep up the great service standards.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2018

My husband and I spent our last night at this hotel before we flew out of Bali and it was really nice. We stayed in the Vasanti Suite which has a big spa tub on the balacony which may I add takes AAAGGEESSSS to fill so we didn't get to use it which was a shame.
The room was lovely, clean, spacious, comfy couch in the lounge area, the balcony was nice to relax and drink on and the staff were lovely :)
It's a short walk to the beach where it connects to a few higher end properties but definitely nice to just sit and relax and watch the sunset, be aware this beach is a very busy beach with a lot of tourists there.

Breakfast was lovely, they had a range of different things from curries and asia selections to really nice crepes, pancakes, etc to your normal cereal healthier options as well.
Our flight wasn't til later in the afternoon so after we checked out we spent the rest of our time at their roof top bar and had a few drinks and a bite to eat before we left for the airport. The bar itself was lovely, the staff there were really really nice, the cocktails were yummmmm and they weren't expensive at all.

The only downside to this property is the traffic around Seminyak and Kuta area is terrible and took us over 1hour to get to the airport.

Overall my husband and I really enjoyed our stay here and would totally stay there again.

Room tip: Vasanti Suites were on the higher floors and had a bigger balcony and a full view of the swimming pool main area
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank yashwaniarohaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2018

This hotel is near Seminyak beach but distant from good restaurants. If you like the beach, you can take private roads that is dark and moldy. It is hard to find good restaurants around this year since it has been built mainly for tourist.

Date of stay: July 2018
Thank RichardHonolulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSeminyak, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this reviewResponded 1 November 2018

Hello RichardHonolulu,

We thank you very much for sharing your recent stay experience at the Four Points Bali Seminyak.

We highly appreciate your honest feedback about the resort location that you found distant from some good restaurants. The resort is situated in the heart of Seminyak yet away from all the busy traffics. Please do not hesitate to reach out if you plans to come back, so that we can personally look after your needs. And helping you with restaurants and bars recommendation around the resort.


Sincerely,

Akhmad Fadholi (Byang)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018

Check in was smooth an quick. We stayed at the first floor corner room by a small garden/shrine which we can access from our room (Clean and spacious room!) And it is very close to the pool but don't get the noises/music.
They offer a buggy ride to the beach or to the city center. Our friend had their wedding at W Hotel so we took the buggy to the beach and walked to W Hotel (the walk was easy and short but it may be a little hot during summer).
We would totally go back again and stay!

Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Stephanie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSeminyak, General Manager at Four Points by Sheraton Bali, Seminyak, responded to this reviewResponded 2 November 2018

Hello Stephanie P,

We thank you very much indeed for sharing your recent stay experience at the Four Points Bali Seminyak.

We are so glad to learn that you had an enjoyable stay. This is great that you liked your clean and spacious pool access room. Thank you for your very kind comment on your smooth check in process. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!


Sincerely,

Akhmad Fadholi (Byang)
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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