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Reviews (431)
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Reviewed 18 September 2017 via mobile

The accommodation, food & staff were all magnificent. If we're lucky enough to come back to wonderful Bali again we'll be staying here. No hesitation. You've really got to force yourself to go out sightseeing as you don't want to leave your pool villa

Stayed: September 2017, travelled as a couple
Thank Alan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at Seminyak Icon, responded to this reviewResponded 25 September 2017

Dear "Alan A"

It was our pleasure having you at SEMINYAK ICON. Thank you for allowing us to craft a memorable ultra relaxing pool villa experience for you.

I am delighted to hear that everything about your stay was magnificent, delicious food, and helpful friendly team members that went out their way to ensure that your holiday is perfect. We are excited and very much look forward to welcoming you back sometime in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2017 via mobile

Seminyak icon is not a hotel... It is a Villa. You cant expect hotel environment. As well as this is not a place for everyone. If you want complete privacy.. Hide in your own villa... Relax by the private pool and don't want to see anyone else around then YES this is the place.


We had a nice experience here. We stayed in a one bedroom villa for 4 nights.

Location : located in a quite street so you may feel disconnected. It is 5-10 min walk from busy legian shopping street and 20-30 min walk to 66 beach.
Free Shuttle service is available but limited availability.

Villa : exactly what you see in the photos and virtual tour. Clean and Room service is one of the best. Every time you go out they organise your room.
Pool is deep 1.25-1.5 m and long enough for a swim.

Food : breakfast had limited choice as well as a la carte menu. But prices are very reasonable comparing with restaurants in Seminyak.
High tea is amazing. +++

Staff : very friendly. Always smile and greet you. Almost all the places we visited we experience this. Bali people are very friendly.

Mini bar is free so what is in there you can consume without a cost.


Negatives

As lot of people mention in the comments villa had 3 keys and sliding doors were a struggle to lock.

Lighting in side the bedroom and bathroom was not good enough. Felt very dull and dark at night.

Bathroom was bit smaller and commode to close to shower glass. When you sit your legs hits on the glass so have to sit side ways.

Bed was not comfortable. We complained and they tried their best to help but for this level of villa that mattress was not very comfy.

Towels looks very old.


Overall we had a pleasant experience.

Stayed: September 2017, travelled as a couple
2  Thank Coolcartoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at Seminyak Icon, responded to this reviewResponded 25 September 2017

Dear "Coolcartoon"

It is rewarding to read your review and to know that you found SEMINYAK ICON is a perfect place for everyone who is looking for a stay in a serene, private and with personalized service from all team members.

I am delighted that you had a fabulous pool villa experience at SEMINYAK ICON. Thank you for your highlight to our service, wonderful benefits and all extra touches that made your stay even more relaxing. We are excited and very much look forward to welcoming you back sometime in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017 via mobile

Recently went to Bali for a wedding and ended our trip at Seminyak Icon - so glad we did!
Centrally located
Spotless
The day spa staff fantastic - a little more expensive than downtown but worth it!
Door and security excellent
Food good (breakfast excellent)
But the best thing is the staff - nothing is too much trouble - they actually go out of their way to make your stay as comfortable as possible
If there was a negative thing - our unit 11 could of done with a new shower head and that's trying to find something!
The staff make that place!
Lisa and Stephen

Stayed: September 2017, travelled as a couple
Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at Seminyak Icon, responded to this reviewResponded 25 September 2017

Dear "Lisa F"

Thank you very much for taking your valued time to share your review.

It is rewarding to hear that everything about your SEMINYAK ICON experience has been fabulous. Thank you for allowing us to design an ultra relaxing holiday experience for you. We already can not wait to welcoming you back in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

Great service Everything was just as described We had the most relaxing 10 days at the Seminyak Icon Room service was brilliant. We went on a day trip and everything was organised through Icon.
The staff are wonderful and nothing was too much trouble. We will be back again

Stayed: July 2017, travelled as a couple
Thank RuffellH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at Seminyak Icon, responded to this reviewResponded 30 August 2017

Dear "RuffellH"

It was our pleasure having you at SEMINYAK ICON, another exclusive collection of Karaniya Experience.

I am very happy to hear that you have just had the most relaxing stay, memorable experience and brilliant service from all team members. All of us at SEMINYAK ICON very happy to know that you plan to be back in the future.

We already can not wait. See you again soon.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE

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Reviewed 23 August 2017

My husband and I just got back from our honeymoon in Bali and stayed at the Seminyak Icon for a few nights. It was absolutely beautiful! We stayed in villa #12 and it was better than anything I've experienced before -- much better than a hotel! The room was immaculate and the living area was completed separated from the bedroom which was great. I've seen reviews that it is hard to lock off each area because the doors don't line up, but honestly we had no issues at all. The pool is a few steps out of the bedroom with a daybed on the opposite side. We loved just hanging in the pool and on the daybed. We even ordered room service one day and spent most of the day at our private pool.

The location is just outside the main area of Seminyak. My husband and I rented a motorbike (I was skeptical at first but so glad I gave in) and this made life so easy. We were able to see so much and the Icon has motorbike parking steps from our room.

The staff is so warm and welcoming! They offer a shuttle drop off service and airport transport which is a lifesaver. We even ate at the restaurant a few of the mornings and had wonderful meals and incredible juices.

I highly recommend Seminyak Icon! You will not be disappointed. I can't wait to come back! A true paradise!

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank ml_steph13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wayan W, General Manager at Seminyak Icon, responded to this reviewResponded 30 August 2017

Dear "ml_steph13"

Thank you very much for taking your valued time to post your review.

I am very happy to hear that you found SEMINYAK ICON totally incredible, private, serene, peaceful while remain in the heart of all the happenings. Thank you for your high credit to our team members, who were always helpful, sincerely friendly and went out their way to ensure your stay is fabulous.

We are excited and very much look forward to welcoming you back in the future again.

Best regards,

Wayan Winawan
Corporate General Manager - KARANIYA EXPERIENCE


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