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“Outstanding Oberoi”
Review of The Oberoi Bali

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The Oberoi Bali
Ranked #12 of 148 Hotels in Seminyak
Certificate of Excellence
Reviewed 22 September 2017

My wife and I have recently spent 11 nights in a villa at The Oberoi Bali. It is an outstanding hotel in every way. General Manager John Halpin leads a high quality workforce well drilled in guest services.
Nothing we encountered could be improved.
Courtesy, attention to detail, in villa cleaning, restaurant, bar, spa, concierge service was so close to perfect in every detail.
As soon as we returned home we booked a villa for 21 days six months after our first stay and are excited to be returning.
We have stayed in hotels in Bali for 40 years and ask ourselves - Why did it take us so long to try The Oberoi? We need never look again.

Room Tip: Villas near the beach are perfect with, privacy, own pool and easy access to the beach.
See more room tips
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank graemephillips2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this reviewResponded 23 September 2017

Dear graemephillips2016,

The pleasure is truly ours to receive your continued patronage and support over the past many years. We are greatly appreciative to have your returning visits.

Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Myself and my entire team are delighted to know that in most areas, we have met your expectations.

We are indeed holding your upcoming reservation in the next few months, we look forward to the pleasure of again welcoming you 'home' to The Oberoi, Bali and be at service for you again.

Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 21 September 2017 via mobile

Booked by a favorite travel agent, this stay was lovely and went by much to quickly! The setting is paradise! The sunset over the ocean, the abundant sculpture, the lily ponds and the meticulous grounds are serene and beautiful. The service is excellent, the food unexpectedly delicious and the spa is worth booking! I loved the boutique even after experiencing the shopping around Bali. They have selected the best of the island making gift and memory buying easy and enjoyable! The rooms are nicely sized and comfortable. A feeling of solitude and privacy, yet easy access to all that is available! I would return without hesitation!

Stayed: September 2017, travelled with friends
Thank Kathy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this reviewResponded 23 September 2017

Dear Kathy F,

Thank you for staying at The Oberoi on your recent visit to Bali and for posting your review on Trip Advisor forum afterwards.

We are very happy to read that your stay with us was enjoyable and that our grounds, food quality, Spa treatments, Boutique merchandises, rooms and warm services extended by our team here have all met your satisfaction.

Thank you for sharing your positive feedback, we look forward to the pleasure of welcoming you to The Oberoi, Bali once again.

Kind regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

There is little one can say in a review that would truly give credit to how wonderful this hotel is. Can I give it 10 stars? 5 doesn't really cover it...

My mother and I stayed here for a week and could not have had a better experience. It was our first experience with the Oberoi group and we are now hooked. From the moment we arrived, we were treated like royalty by the divine staff. Often when one stays in five star hotels, it is natural to have smiles and the usual courtesies. Staying at the Oberoi however, we found that every smile, how are you, have a good day etc was heartfelt. The staff genuinely cared whether or not you are happy and you only had to so much as raise your eyebrow for one of them to come dashing over. Whoever trains the staff deserves a medal, as they have been taught so very well. Redefining the meaning of 'service'.

The pool is stunning, we just loved the traditional large stone pool that looked like something out of the Night Manager. Please do not change it for the mediocre and common infinity pool that has seemed to manifest in ever other hotel. Pools like yours are few and far between. Note: the first picture on your TripAdvisor page seems to be a private villa pool. Could mislead potential guests into thinking thats the only pool? Might be worth changing it to a shot of the grand pool.

Villas were beautifully spaced out and you felt like you were one of only a few on the resort. Heavenly beds with a pik'n'mix of pillow types, should you wish to change what your head lies on one night! Just another example of the seamless management which makes you feel so very special.

The location of the hotel is the best, seeing as the Oberoi was one of the first hotels to have the 'Balinese villa' style lodging. All the brilliant shops and beach clubs are within walking distance. Just be sure to bring an empty suitcase with you so you can lug home your lovely unique purchases!

I cannot say anything more without droning on, which i could do for paragraphs! All I can say is; stay at the Oberoi Bali and not be devastated to leave - I challenge you.

  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank amuir1495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this reviewResponded 23 September 2017

Dear amuir1495,

We thank you for staying at The Oberoi on your recent visit to Bali and we are truly honored to receive such compliments from you.

We greatly appreciate you sparing your valuable time to share your experiences in detail, of staying at our resort. Your positive feedback is a source of motivation for us, as we continually strive for even higher standard of services and care.

Thank you for your feedback regarding the main image on our Trip Advisor page. Indeed it is the picture of a private pool in one of our villas. Your feedback is seriously considered and will be discussed further with the team, to improve the overall experience.

If your travel plans bring you to any of the other Oberoi Hotels & Resorts worldwide, or you are able to re-visit The Oberoi, Bali, please do let me know. I would be pleased to offer you my personal services and attention with your arrangements.

Sincere regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com

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Reviewed 20 September 2017

We have just returned from our thirteenth visit to this property and we hated to leave. The property is beautiful, located on 15 acres of oceanfront. It is truly an oasis of calm in an area that has grown beyond its proportions. There are 70 luxury Lanais and Villas throughout the property which is spectacularly maintained by a 65 person grounds crew. There is a tennis court, spa and fitness center and a bar and restaurants that offer amazing culinary selections. If one were to spend a day at the pool one would be offered fruit skewers at noon, sorbet at 2:00 and high tea at 4:00. At teatime there is always entertainment consisting of Balinese dance, Music, and native crafts demonstrations.

However, what makes this the very best is the attention to detail as seen to by their amazing manager, John Halpin and his equally amazing staff. Their training program has to be peerless. Everyone is warm and friendly greets you with a friendly "Hello" or "Good Morning" or "Good Afternoon or Good Evening" There is nothing phony about the warmth exuded. At the restaurants we were always greeted by name and I found it extraordinary how they all remembered us. The first couple of times we asked for additional sugar substitute and after that we didn't have to ask as it was always brought to our table.

This hotel represents Bali the way it used to be and beckons to us year after year. We are already thinking about our fourteenth visit.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank charlesmr63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this reviewResponded 23 September 2017

Dear charlesmr63,

The pleasure was ours to have you stayed with us again for the thirteenth time recently and we greatly appreciate you taking time to share your experiences on Trip Advisor forum.

Myself and my entire team here are delighted that your stay was relaxing once again and that you were satisfied with most aspects of your stay here. Indeed the most important part of a hotel is the team members and I am fortunate to have such dedicated and motivated people in my team. As Mr. Oberoi rightfully says, the hotels are only bricks and mortar, the real beauty is in the people working in it.

We thank you for your continued patronage towards our resort. We look forward to the pleasure of again welcoming you 'home' to The Oberoi, Bali for the fourteenth time, soon.

Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

One of the oldest hotels in Seminyak (initially set up as a private club), the resort occupies a large area by the famous beach. It displays great attention in details, from the beautiful landscaping, the nice lanais and villas. Gardens include beautiful pieces of Bali tradition and art. Fountains, ponds. Service is outstanding, always greeting you with a smile. Great food too. Great relaxing place for our 10th anniversary!

Stayed: September 2017, travelled as a couple
Thank Rbferre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bali, General Manager at The Oberoi Bali, responded to this reviewResponded 23 September 2017

Dear Rbferre,

The honor is ours to have you stayed at The Oberoi, Bali to celebrate your 10th anniversary. Congratulations again for the celebration.

We greatly appreciate you sparing your valuable time to post review on Trip Advisor forum. Myself and my team are very happy to learn that you had an enjoyable stay with us and that you were satisfied with most aspects of your stay here.

We look forward to the opportunity of again welcoming you to The Oberoi for your 11th anniversary or for your future holidays in Bali.

Warm regards,

John W. Halpin
General Manager
Email : john.halpin@oberoihotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi Bali

Address: Jl. Kayu Aya, Seminyak 80033, Indonesia
Phone Number:
Region: Indonesia > Bali > Kuta District > Seminyak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Seminyak
#4 Family Hotel in Seminyak
#5 Business Hotel in Seminyak
#7 On the Beach Hotel in Seminyak
#10 Spa Hotel in Seminyak
#12 Luxury Hotel in Seminyak
Price Range: ₹ 20,791 - ₹ 32,334 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi Bali 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Oberoi Bali Hotel Seminyak
Oberoi Hotel Bali
Oberoi Hotel Seminyak
Oberoi Bali
Oberoi Seminyak
Seminyak Oberoi
The Oberoi Bali Seminyak

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