My boyfriend and I went faithfully to Mom's for about 4 months every Saturday, even though it was a bit pricey and the service was just so-so, we loved the quaint atmosphere and local feel. We were usually served by Chris (I think that was his name, only male waiter and after all that time he never warmed up to us or told us his name) We go in this Sunday (1/28/18) & he walks over asks for our drink order & turns away as I'm saying I'd like milk for mine (which he should know after all this time) and throws his hands in the air and shakes his head, comes back with just the mile, no 1/2 & 1/2 for my bf, then when i ask for that walks away w/the same head shake and hand motion, SLAMS the ceramic bowl down on the table, walking away saying "they need to be seated with someone else next time" The woman at the table next to me was astonished and said to me "You did nothing to deserve that treatment, I watched the whole thing" and was more appalled when i told her we were regulars, and on top of that my boyfriend is a 20%+ tipper, even for the so-so service. The only time we have ever had a complaint was when his sandwich was served with sausage instead of ham and we asked for it to be re-done as he can't eat sausage. Needless to say we walked out and went to another establishment. Today I tried to call to speak to a manager/owner and a female answered and handed the phone over to Chris, who i highly doubt is management, so I guess I do not get the opportunity to find out why we were treated this poorly.
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