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“Great hotel but even better Service!”

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DoubleTree by Hilton Hotel Newark Airport
Ranked #11 of 16 Hotels in Newark
Reviewed 10 April 2017

When you walk in there is a huge indoor pool in the lobby - so that was pretty unique. The place is currently receiving a face lift so it's not currently the Taj Mahal; however, it is nice. It's right next to Newark Airport and they have a shuttle that takes you to and from it.
But what I really liked was the exceptional service I received from the staff (from the Front Desk Manager all the way to the Airport Shuttle Driver and Engineer).
If you have any problem just ask for Edith Vicente - Night Manager. She is amazing!!! You can tell she loves her job and really wants to ensure you are happy with your stay. Just EXCEPTIONAL SERVICE!!!!!

Room Tip: Ask for Edith Vicente - Night Manager
  • Stayed: April 2017, travelled solo
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    • Service
Thank JRTYtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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162 - 166 of 1,506 reviews

Reviewed 9 April 2017

Walls are paper thin. The noise in the hallway and adjacent rooms was loud and we heard every word said- all night. Pillows were bad. The food in the bar was very good so I was disappointed our short stay was not.

  • Stayed: April 2017, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank tracey331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2017

Great hotel to stay and staff was amazing I love being a member and the way I'm treated when I arrive and even before I arrive. If your looking for great service and quality rooms here is the place to stay

  • Stayed: April 2017, travelled with friends
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton
Thank 550lashawnah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

Stayed one night at the beginning of a trip as we had an early flight. Room was spacious and clean and the pool area was lovely. The cookies on arrival were warm and inviting. It is the first time we have stayed overnight prior to a flight and it is so much more relaxing

We did notice the lock on our slider would not lock and being on the ground floor near the pool I was concerned. The front desk sent someone right up and they changed the entire mechanism and the lock worked great! Did not eat but had a drink at the bar and it was yummy. The food on the menu did look very reasonable in price.

The shuttle service both ways was prompt and pleasant drivers. Car was safe and sound when we returned.

  • Stayed: March 2017, travelled as a couple
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1  Thank Doanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2017

The location of this facility was perfect for the commute to New York City. The staff was very professional and friendly, I would certainly stay at this location again. The parking lot had adequately lighting.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with DoubleTree by Hilton
Thank 378beverlyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114-3721
Phone Number:
Region: United States > New Jersey > Newark
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 16 Hotels in Newark
Price Range: ₹ 8,762 - ₹ 23,950 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Number of rooms: 503
Official Description (provided by the hotel):
Welcome to the newly renovated rooms at the DoubleTree by Hilton Hotel Newark Airport. Our hotel is ideally situated next to Newark Liberty International Airport (EWR), minutes from downtown Newark, and just 10 miles from NYC. We offer a complimentary shuttle to EWR every 15 minutes for your convenience. Our hotel is the ideal place to stay pre or post-cruise from Cape Liberty Cruise Port – just 7 miles from the hotel. Plan your trip to the port with ease by stopping by the travel desk in our lobby. Delight in a warm, freshly baked chocolate chip cookie when you arrive in our bright and spacious atrium. Enjoy free WiFi in all our public spaces, or upgrade to WiFi in your room for a fee. Our hotel offers an exclusive Executive Lounge. Choose an executive level room on the 12th floor for access to our exclusive Executive Lounge, which offers continental breakfast (Mon - Fri) and evening hors d’oeuvres (Mon - Thurs). ... more   less 
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton

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