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“The staff made our stay perfect!”

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Ocean Place Resort & Spa
Ranked #1 of 4 Hotels in Long Branch
Certificate of Excellence
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“The staff made our stay perfect!”
5 of 5 bubbles Reviewed 6 March 2012

We went to Ocean Place Resort for our annual mom's getaway weekend. There were 8 of us so when I made the reservations I made sure that we had oceanfront connecting rooms so we didn't have to be split up. I even confirmed with the hotel a week before our arrival that our rooms were connecting. Well, when I arrived at 10 a.m I was so happy to know our rooms were available and we could get in them early so we could start our weekend celebration. It ended up that our 2 rooms were not connected. Luckily, the front desk associate named Lorraine quickly fixed the problem. She knew how important this weekend was to us. Since there were 2 large groups staying at the hotel that same weekend, there was not many options available. She offered me a discount but it wasn't about saving money. It was about being together with friends. She asked James, the bell hop who was another outstanding employee to show me a room that was available. He showed me a oceanfront "parlor" which was amazing. It was like a suite with a kitchen and bar area, dining room and a huge sectional sofa AND it connected to another room. It was perfect to surprise the others with. Lorraine made sure we got new keys, extra cot, pillows and blankets. Lorraine and James are really outstanding employees of the hotel and should be recognized by management. If it were not for them, our weekend getaway would not have been as perfect as it was. They would be the reason we come back.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Caicos2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanPlace, Manager at Ocean Place Resort & Spa, responded to this review, 6 March 2012
Thank you for your review! We are thrilled to hear you enjoyed your stay with us. James & Lorianne are both valuable employees and we will be sure to recognize their exceptional customer service with regards to your stay. Thank you again for sharing your experience and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Ocean Place Resort & Spa

Property: Ocean Place Resort & Spa
Address: 1 Ocean Blvd, Long Branch, NJ 07740-6754
Region: United States > New Jersey > Jersey Shore > Long Branch
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Long Branch
Price range (per night): ₹ 14,221 - ₹ 35,229
Hotel Class:4 star — Ocean Place Resort & Spa 4*
Number of rooms: 254
Official Description (provided by the hotel):
Escape from everyday life, and retreat to Ocean Place Resort & Spa in Long Branch, New Jersey- an elegant oasis of white sand beaches, gentle breezes, and enchanting waterfront vistas.Located on a pristine stretch of shoreline, Ocean Place is the premier New Jersey Shore hotel. Select from 256 guest rooms, including five luxury suites, each delightfully and finely appointed.Indulge in limitless recreation at our Jersey beach hotel- including two swimming pools, a private beach, oceanfront promenade, and access to nearby championship golf.Ocean Place offers a tranquil escape in a breathtaking location along the Jersey Shore. Discover the ultimate family vacation and weekend beach retreat - peaceful and refreshing, with a world-class European spa and tantalizing dining. ... more   less 
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Also Known As:
Ocean Place Hotel Long Branch
Ocean Place Resort And Spa
Ocean Place Long Branch
Ocean Long Branch
Ocean Place Resort Spa

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