This place was a disappointment. Obviously has a "hands off" owner who doesn't care about the place. Take a look at the pics we took instead of the website photos. If you are planning a wedding PLEASE make a site visit 1st.
Website says there are moms and baby alpacas and a llama. 2 of them died so now they have 7 males and a couple are nasty and aggressive towards the nicer ones. We were feeding them and they started fighting & spitting at each other so we had to stop. The barn they live in is falling down and they sweep all the poop in front of the gate where you feed them. It's disgusting. We had poop all over our sneakers. They are supposed to graze on grass but they are in an electrified fenced in area with no grass, just 5 foot high weeds. So sad! They look neglected like the grounds.
The grounds are over grown with weeds and the paint is peeling off the house. We stayed in the Tapestry room. It smelled like an old dirty bathroom and only had one shade so we had to cover the other window with a blanket. You had to bend down to get under the shower and the claw foot tub was uneven so it rocked back and forth while trying to shower. Our balcony was a small roof and almost impossible to get to. No wifi in the room, only downstairs in the common area. Website said wifi in the room amenities as well as baked goods. Both were false. You get travel size shampoo and conditioner but no bar soap. No TV, no working clock and no radio but the AC worked like a charm (thank the Lord) cause it was 99 degrees all 4 days we were there. They did make up your bed every day which was nice.
No coffee until breakfast at 8:30am on weekends and 9am on weekdays. We are early risers so a self serve pot in the common area would have been nice. A microwave would have been nicer. The best part was the breakfast. However, there's a language barrier with the cook. We don't like scrambled eggs so we spent 10 minutes describing over easy eggs. We ended up getting over medium and over hard eggs but it was still nice to have a home cooked breakfast. The cook was nice to us and did her best to make us happy.
The common area had the most comfy leather couches so we spent most of our time in there. This was our favorite room, very relaxing. However, This room wasn't cleaned once in 4 days. Same cobwebs on the clock and shelves when we arrived as when we left. You could write your name in the dust on the table. The common kitchen area was messy and dirty with gnats all over the oj. They did offer free water bottles which was nice.
The only reason we went was for the alpacas. Inkeeper Frank promised us an "alpaca handling" experience for $45. We scheduled it for Sunday at 11am and his email reply was "consider it done". Well, he was a no show. The girl on duty had no idea what was going on so she called the owner who also never heard of a handling class. He promised us that Frank would come in the next day and my daughter could help him walk the alpacas. We waited around and Frank came, fed them and waved goodbye and left. So we checked out and left.
Inkeeper Frank should not be in hospitality. He was like a little kid telling us how he loves PA gun laws, almost drooling. Apparently, they are more strict in NJ. We are anti guns so he should keep his opinions to himself. He wasn't very nice to the alpacas. He bragged about purchasing a llama for $2k and already made 10k off of him so I guess he found his golden egg. He was never around to help guests. Like the poor senior couple on the 3rd floor who's AC was broken and no one was around to help them. They were told to go into a storage room for a fans and had to wait until the next day to get a new AC unit. It was a 100 degrees that day. They were told "no refunds" but they still checked out a day early. The office was closed 90% of the time only offering self check in which resulted in guests asking us questions.
The owner needs to be more hands on to make sure things are being done. He needs to hire a grounds keeper and a house keeper that cleans daily. If your not willing to do it right, get out of the business. Don't run it into the ground and then sell it because no one is going to want a business with a bad reputation. This place has potential to be great.
Please fill the pot holes with gravel. Each of us fell into at least one pot hole jarring our back walking to & fro the parking lot. It's a trip hazard and very bouncy driving through them.
It cost us $825 for 3 nights....what a rip off. This is why I wrote a book because I expect better paying almost $300 a night. Shame on you and your bait & switch practices. Don't respond to my feedback with a template response, instead spend the time fixing up your B&B...please!
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- Official Description (provided by the hotel):
- Chimney Hill Estate & Ol' Barn Inn is a lovely quaint country estate located above the charming historic riverside towns of Lambertville, New Jersey and New Hope, Pennsylvania. Enjoy the excellent selection of restaurants - Anton's Swan, Brian's, Triumph Brewery, Marsha Browns. Plenty to explore everyday! Enjoy a couples massage at Nurture Day Spa. Visit the Bucks County Theater, Shop at Peddlers Village, Explore the Golden Nugget Flea market for a rare treasure, don't forget Rice's Market every Tuesday! If you love the history visit our Washington's Crossing, or take a tour of our local vineyards - Unionville, Old York, Crossings, to name a few. Lets not forget that we offer a delicious breakfast daily and give you plenty of TLC during your stay. Ask us for help....we are here to help you have a great time! So please visit us soon! Thank you, Richard & the very cute Alpacas ... more less
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- Also Known As:
- Chimney Hill Estate Hotel Lambertville