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“Vivian- the most amazing hostess I have ever met”

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Sheraton Portsmouth Harborside Hotel
Ranked #6 of 17 Hotels in Portsmouth
Certificate of Excellence
Washington, District of Columbia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Vivian- the most amazing hostess I have ever met”
Reviewed 10 March 2012

I highly recommend staying on the level due to the amazing Complementary breakfast every morning. Vivian was the host who greete all at the door and made sure that we had everything we needed. She was so bubbly and extremely Efficient. Having breakfast with Vivian really started off my day so well.

Room Tip: Definitely choose th club level rooms
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 788Christine_B_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,231 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (294)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
South Yarmouth, Massachusetts
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 March 2012

Disappointed with the cleanliness of the room when we checked in! Especially for the price we paid, we could have stayed across the street @ the Marriott for $50 less and it would have been much cleaner!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Islandgirl0930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheraton_Portsmouth, Manager at Sheraton Portsmouth Harborside Hotel, responded to this review, 5 March 2012
Dear IslandGirl0930,

We are indeed sorry to hear you were not pleased with your recent stay. As you can see from our many reviews, the issue you experienced with room cleanliness is not up to our usual standards. We are very upset to have let you down and would really appreciate if you would contact us directly with more detailed information so that we can resolve the issue immediately.

Thank you for taking the time to alert us to the issue you experienced. We would like to assure you that this is not the norm and hope to welcome you back again and show what our true service culture has to offer.

Warm Regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bow, New Hampshire
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 March 2012

We spent two wonderful days in a beautiful "Ports of Call" suite in this hotel. The furnishings were first class, and the gas fireplace in the living room was very nice as well. We were celebrating our wedding anniversary, and this was the perfect setting. Emily at the front desk was very helpful with attention to every detail of our stay, including delivery of flowers from a local florist prior to our arrival and chilled champagne on the table in front of the fire place. I had ordered two shrimp cocktails as well, and the Hotel provided them without charge as a celebration of our anniversary. Thank you Emily and Sheraton for making this a memorable trip.

Room Tip: Ask for a "Ports of Call Suite" with a harbor view and a gas fireplace.
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  • Stayed February 2012, travelled as a couple
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Helpful?
4 Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moultonborough, New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 March 2012

A three girl getaway with one of the girls being our dog, Ginger. We loved this hotel! The rooms were nicely appointed and comfortable. The room was not huge, but a typical hotel size. The bathroom had a great long counter top and was sparkling clean. Our room had a view of the courtyard parking lot, but this did not matter to us as we were off shopping and dining. When I made the reservation on line, I requested a for a room near the elevator because my mom uses a rolling walker. I did not have to ask twice, the room location was perfect.The staff was friendly, cheerful and helpful. A++ The dining room and lounge had wonderful views of the river. Great location for downtown exploration and easy access to Kittery outlets. It was wonderful to be able to bring our dog to this beautiful hotel. We would without a doubt visit this hotel again.

Room Tip: A great dog friendly hotel.
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donavictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem, New Hampshire
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 February 2012

We are currently staying at the largest Port of Call Suites, the Hull Suite. It's 2 floors, 1300 sq. feet, has 2 bedrooms and 2 full baths, a spacious living/dining area with a gas fireplace, full kitchen, office, and a large out door deck overlooking the harbor. We were amazed upon arrival at how beautifully it is decorated. The beds are done up with plush linens, and are very comfortable. We had considered getting 2 adjoining rooms, but for only $100 more per night, this is by far a better choice!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lindavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Portsmouth Harborside Hotel

Property: Sheraton Portsmouth Harborside Hotel
Address: 250 Market St, Portsmouth, NH 03801-3478
Phone Number:
Region: United States > New Hampshire > Portsmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Portsmouth
#5 Family Hotel in Portsmouth
#6 Romantic Hotel in Portsmouth
Price range (per night): ₹ 12,347 - ₹ 28,961
Hotel Class:3.5 star — Sheraton Portsmouth Harborside Hotel 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Sheraton Portsmouth Harborside Hotel is near the University of New Hampshire, shopping, dining, recreation and museums. Our accommodation has 13,000 square feet of event space for your next meeting or wedding. ... more   less 
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Also Known As:
Sheraton Portsmouth
Portsmouth Sheraton

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