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“Love the Staff”

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Courtyard Keene Downtown
Ranked #3 of 6 Hotels in Keene
Certificate of Excellence
Ludlow, Massachusetts
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Love the Staff”
Reviewed 2 May 2012

The staff at this location were awesome, very helpful, friendly and accomodating. Was great to be able to walk to the downtown shopping/dining areas just up the street. Lots of sidewalks around the area. Pool and fitness center both well maintained and clean.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerAB, General Manager at Courtyard Keene Downtown, responded to this review, 10 May 2012
Dear Marie S,
Thank you so much for the five stars and for your feedback, especially regarding the staff and service. I am very proud of the team here in Keene. We hope you will come and visit us again soon.
Sincerely
Alex Bates
Area General Manager
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342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Concord, New Hampshire
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2012

This Marriott Hotel is very modern, "green", and the rooms are great. It is very reasonably priced for the quality that you get and is conveniently located near Keene's downtown area, making it easy to walk to shopping and restaurants. I have stayed here twice and been impressed by the staff both times. The sandwiches in the restaurant are very good, although it's essentially a take-out setup. The beds are very comfortable. Unfortunately, the second recent stay was less than perfect thanks to some noisy neighbors on our floor who rudely held loud conversations in the hallway at about 3:00 am. Still a relatively new hotel - great on the inside, but could use some landscaping on the outside - the surroundings in an area that is being redeveloped look as barren as when it was just built.

Room Tip: Within walking distance to Keene State College.
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NHhoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerAB, General Manager at Courtyard Keene Downtown, responded to this review, 10 May 2012
DearNHhoya,

Thank you very much for the top rating and for the positive feedback. We certainly appreciate the repeat business and I'm glad to hear how impressed you were with the staff both times. We will be working on some more landscaping shortly and then the area around the hotel should see a lot more 'beautification' this summer, with some exciting projects unfolding in the neighborhood.
Sincerely
Alex Bates
Area General Manager

T
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New Haven, Connecticut
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 12 April 2012

OK, when you first drive up to the hotel you maybe thinking, "why am I staying in this neighborhood?". I promise, it is a good spot. Easy to walk to downtown area. Very family friendly. We had our two boys (5 and 3yrs old), at check in the lady at the front desk made a key for my son and showed him where the pool was and how to work the key. He was so excited that he carried the key for the rest of the trip. We used this as a waypoint stop, but are now considering making it a destination in the future.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kato72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerAB, General Manager at Courtyard Keene Downtown, responded to this review, 10 May 2012
Dear Kato72,

Thank you for taking the time to rate our hotel and for the great feedback. As you mention, I think we are in a great spot, approximately 1 block from Main St. and within easy walking distance to many of the great local restaurants and stores. I am glad your son's also enjoyed their stay and I do hope you will make us a destination for your future trips.

Sincerely
Alex Bates
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glendale, California
Level 6 Contributor
84 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 5 April 2012

It was a real bonus to be able to walk to the main street and go out for dinner. Typical newer Courtyard that is nicely maintained. For some reason when we arrived in our room, a lampshade was missing but it was promptly replaced when we notified the front desk.

Beds are comfy, pool is tiny, nice area to get breakfast/coffee.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elynchking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandan, North Dakota
Level 6 Contributor
190 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 23 March 2012

Lovely hotel. Unfortunately we got in late and left pretty early, so I really can't review any of the amenities. I'm not even sure if I was aware that there was a pool...

Desk staff was friendly and room clean and comfortable. Had a great nights sleep which was just what we needed. Wish we could've spent more time in Keene, but we were just passing through.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMC8380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Keene Downtown

Property: Courtyard Keene Downtown
Address: 75 Railroad St, Keene, NH 03431-3742
Region: United States > New Hampshire > Keene
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Keene
Price range (per night): ₹ 8,086 - ₹ 17,199
Hotel Class:3 star — Courtyard Keene Downtown 3*
Number of rooms: 100
Official Description (provided by the hotel):
In the heart of a charming New England town, where historic homes and white-washed steeples line the streets, you'll discover a hotel that offers unparalleled service, amenities and meeting space - the Courtyard Keene Downtown. As the only LEED-certified accommodations in Keene, our commitment to the environment is matched only by our dedication to our guests. ... more   less 
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Also Known As:
Courtyard Keene Downtown Hotel Keene

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