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3 - 8 of 765 reviews
Reviewed 25 February 2021

This hotel gets the basics right. Plenty of hot water, heat/AC work, good location, acceptable breakfast. The property is a bit worn- older rugs that are worn, chipped paint. It's nothing major but something to be aware of. The hotel is certainly due for a needed renovation. Weekend peak season rates are really high- approaching $250/night. At these prices, you might feel stronger about the worn nature of the hotel. We stayed during a non holiday midweek time and paid less than half of the weekend rate! For whatever reason, the Franconia area seems to have lots of these dated properties so you don't really have a more modern option in Franconia that I'm aware of.

Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
Thank TravelerGuy802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Best Western White Mountain Inn, responded to this reviewResponded 28 February 2021

Hi TravelerGuy802,

Thank you so much for your heartwarming review. We are happy that you had a great time and enjoyed our services and amenities. We will also be working on your observations especially the rugs as we want every guest to feel comfortable during their stay. We look forward to your next visit and wish you safe travels.

Kind regards,

Vinkal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2021

We stayed here for 2 nights during the Mass/Vt/Maine vacation week. It went well. It was a family of 4 and a dog in a dog-friendly room on the first floor. The location is great - within walking distance of the Franconia village and right next to an I-93 exit. The room and the public areas of the hotel were clean. The COVID-19 compliant breakfast was a bit thin but understandable given the current restraints. There were apples, bananas, muffins, yogurt, juices, and coffee. We felt the price was a bit high, given the location and star rating, but we understood that the rates were a bit higher because of school vacation week. The staff was attentive and the only small issue was that the fridge seemed to run very cold and froze some of our food, even on the warmest setting. Also, the room could use a little bit more table surface area.

Room tip: Even-numbered rooms face the mountains, with a view across I-93 to Cannon and Mittersill. Odd number rooms face the parking lot and woods.
Date of stay: February 2021
    • Location
    • Sleep Quality
    • Service
1  Thank soxskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Best Western White Mountain Inn, responded to this reviewResponded 21 February 2021

Hi soxskier,

We are so pleased to hear that you enjoyed your stay! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

Kind regards,

Vinkal

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Reviewed 29 January 2021

I have stayed here now multiple times and I couldn't say enough great things about the hotel staff. It feels like a Bed & Breakfast with extremely friendly staff available to help at anytime during the day and night. Everything is extremely clean and working properly which is often times difficult in a hotel that caters for the ski industry. I will stay here again, and again, and again.

Date of stay: January 2021
    • Value
    • Sleep Quality
    • Service
Thank N9383MZjeffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Best Western White Mountain Inn, responded to this reviewResponded 31 January 2021

Hi N9383MZjeffs,

Thank you very much for your kind review and for always choosing our hotel. Thank you for your compliments to our staff, breakfast, and high standards of cleanliness and hospitality. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you soon.


Kind regards,

Vinkal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2021

Great place to stay to go ski the White Mountains. Right down the road
to Cannon Mtn. Also great to sight see during all the seasons. The staff
is great, friendly and helpful. Rooms are clean and comfortable.

Date of stay: January 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank CHRIS G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Best Western White Mountain Inn, responded to this reviewResponded 12 January 2021

Hi CHRIS G,

Thank you very much for your kind review and for choosing to stay with us. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you soon.

Kind regards,

Vinkal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2021

Our family of 5 booked two adjoining rooms for a long stay in December. We are avid Cannon Mountain skiers, and this hotel is perfectly situated for daily visits to Cannon Mountain. The rooms are immaculately clean and spacious. The beds and linens are very comfortable (let's face it, if you don't sleep well at a hotel, nothing else matters!). The desk staff was always friendly and helpful. The hotel offers a breakfast, which was grab-and-go (yogurts, fruits, sausage sandwich, breakfast bar, juices, etc.). Coffee available all day. Highly recommend.

Room tip: Request rooms on the mountain side, as opposed to the parking lot side.
Date of stay: December 2020
    • Sleep Quality
    • Rooms
    • Service
Thank frugalm0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tina M, General Manager at Best Western White Mountain Inn, responded to this reviewResponded 12 January 2021

Hi frugalm0m,

Thank you for the wonderful review. We are delighted to hear you enjoyed your stay and found the hotel to be nice and clean. It is really nice to know that you liked the stay and services at our hotel during your recent visit. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcoming you again soon!

Thank you very much.


Kind regards,

Vinkal

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