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“Disappointed treated terribly”
Review of Chart House

Chart House
Reserve a table
2
Fri, 19/07
20:00
Ranked #3 of 53 Restaurants in Stateline
Price range: ₹1,505 - ₹3,345
More restaurant details
Restaurant details
Good for: Special Occasion Dining
Dining options: Dinner, Breakfast, After-hours, Reservations
Dining style: Casual Elegant
Cross street: Highway 50
Description: Chart House is a fine dining restaurant serving seafood & steak and famous for their spectacular views. For more than 50 years, Chart House has redefined the ideal dining experience. With 27 waterfront and showcase locations ranging from the historic to the unforgettable, Chart House restaurants specialize in dazzling views, unique cuisine and exceptional service. From fresh fish specialties to slow-roasted prime rib, the renowned chefs of Chart House have tailored a menu that adds a unique touch to local flavors. And the Chart House happy hour is a guest favorite, where guest favor our signature cocktails and delicious bites you are sure to enjoy. Our original Hot Chocolate Lava Cake is the perfect end to a memorable dining experience at Chart House. Chart House offers the ideal setting for your next event. We would be happy to assist you with all the details of your special occasion.
Reviewed 4 weeks ago via mobile

Reserved a table far in advance with window view on a Wednesday 8pm. Waited 20 minutes and seated at a table as far from the windows as possible. Asked for an available window table and told “those are saved for Landry Select members.” Both tables remained unoccupied the entire time we were there. Ordered a drink and server wanted our dinner order. We told him we would like our drink first. Brought our drinks and he asked again. Rushed! We ordered our meals then told they are out of baked and mashed potatoes. How can you be out of potatoes ? Btw we were better dressed than most of the other diners so that wasn’t the problem. Never again.

Date of visit: June 2024
Thank budc399
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (875)
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2 - 6 of 875 reviews

Reviewed 25 May 2024

We are vacationing in the area and came to this restaurant due to a few locals recommendations
Our server (female) had no personality and did the bare minimum. She just seemed to have an attitude.
We all had Prime Rib which disappointing. It was dry ,tough with no flavor.
Not the experience we were expecting. Although we didn't care for our meals I do believe a more personable server would have greatly enhanced our experience.

Date of visit: May 2024
Thank Meri R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 March 2024

Everything was superb. Service, food, view! We were there with a group of about 40 and they took wonderful care of us. Sat downstairs with private bar. We'll be back.

Date of visit: March 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Joe F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2024 via mobile

Super location, pleasant servers but not quite the standard expected for the money paid. I would suggest that for European or UK visitors this may not offer expected standards or value. I was disappointed to find shell in my crab cakes and my shrimp was significantly over cooked which was a real pity as the scallops were perfect. My husband’s steak was wonderful and cooked to his liking. There were numerous ways of improving the service. For example the server should check back to see if the meal is ok or knives should be provided in advance of the food arriving to assist in identifying who is eating steak. I wasn’t actually provided a knife which was odd. Neither was there salt on the table just pepper. I was genuinely excited about visiting but left disappointed and wishing I had eaten elsewhere for the money paid.

Date of visit: February 2024
Thank Deeferdawn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2024

Chart House in Stateline lives up to its reputation as a high-end eatery with stunning lake views and delicious seafood. The classy setting and attentive service make it a perfect place for a special occasion or a romantic night out.

Date of visit: January 2024
Thank Ismael G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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