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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

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Grand Sierra Resort and Casino
Ranked #8 of 64 Hotels in Reno
Certificate of Excellence
GreenLeadersSilver level
Reviewed 3 August 2017

Best hotel in Reno
Love the Spa, food choices and family activities are the best!
Just wish the pool was heated!
Even in 99' weather the water was too cold.
Perfect place to stay!
We love this hotel!!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jorgevK2249GJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and Casino, responded to this reviewResponded 8 August 2017

Dear jorgevK2249GJ,

Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed the Spa and our restaurants.

You will be happy to know we had an issue with the pool pump, causing the heat to temporarily stop working. This issue has been resolved and the pool is heating back up!

We truly appreciate the excellent rating you have awarded us and hope to welcome you back soon.

Thank you!

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937 - 941 of 14,350 reviews

Reviewed 3 August 2017

This is my 2nd stay here. So far they have Great customer service. Nice and clean atmosphere. The casino itself is open and not to congested. I would totally recommend to anyone. They also have activities for kids. There bowling alley is open all day and they also have the pool/spa. This is by far one of the nice resorts in Reno.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 286kaliac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and Casino, responded to this reviewResponded 8 August 2017

Dear 286kaliac,

I want to thank you for choosing the Grand Sierra Resort and Casino and for sharing your great review. It is a pleasure to know how much you enjoyed all of our resort's amenities, including our kid-friendly activities. We sincerely appreciate the recommendation to our future guests.

We are looking forward to you visiting us again in the near future.

Thank you!

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Reviewed 3 August 2017

I have been staying at the Hotel for over 30 years and remember in 77 when it was constructed. My opinion is the recent changes to the pool ,affordability ,service, etc. have never been better. Are used to split my monthly trips to Reno between Vegas and the high Sierra
Now I am solely a high sierra visitor

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dum1bo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and Casino, responded to this reviewResponded 8 August 2017

Dear dum1bo,

Thank you for this amazing review! What a thrill to know you have been a loyal guest at the GSR for 30 years! We truly appreciate your patronage and appreciate your kind words regarding our improvements. We work very hard to ensure our property is continuously improving so we meet our guests' expectations in every way.

We look forward to your return and thank you, again, for choosing the Grand Sierra Resort.

Thank you!

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Reviewed 3 August 2017

I got to do a lot Little getaway with my wife was very happy to do so at the grand Sierra everything was A plus
Availability of restaurants availability of movies will be at the casino use valet parking it was a quick service
I Took a look at the coin shop very interesting

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank James V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and Casino, responded to this reviewResponded 8 August 2017

Dear James V,

Thank you for this amazing review! We appreciate your feedback and are elated to hear about your experience during your getaway with your wife . Guest service is very important to us here at the Grand Sierra Resort and Casino. We look forward to your return.

Thank you!

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Reviewed 3 August 2017

Took my wife and four children between the ages of 6 to 13 and everyone had a blast. We rode go karts, played mini golf, laser tag, had many hours of fun in the arcade and bounce house land, and the kids loved the buffet. Service was great and we liked having so many activities for the whole family in one place.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 405douglasw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GSRCustomerCare, Guest Relations Manager at Grand Sierra Resort and Casino, responded to this reviewResponded 8 August 2017

Dear 405douglasw,

Thank you so much for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed all of our kid-friendly amenities with your family. We truly appreciate the excellent rating you have awarded us and hope to see you again soon.

Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Sierra Resort and Casino

Address: 2500 E 2nd St, Reno, NV 89595-1200
Phone Number:
Region: United States > Nevada > Reno
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Reno
#4 Luxury Hotel in Reno
#4 Casino Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Price Range: ₹ 4,872 - ₹ 12,537 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sierra Resort and Casino 4*
Number of rooms: 1995
Official Description (provided by the hotel):
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more. ... more   less 
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Also Known As:
Grand Sierra Hotel Reno
Summit At Grand Sierra Hotel
Summit Reno
Reno Summit

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