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Plaza Hotel & Casino
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Reviews (5,147)
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1,585
1,538
1,034
528
462
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69 - 74 of 5,147 reviews
Reviewed 3 weeks ago

We’ve been taking a girls trip to Vegas for 38 years. We stayed on the strip but prefer downtown. It’s convenient, less crowded with car traffic, many great restaurants that you can walk to, many great casinos that are very easy access and there’s lots of entertainment on Fremont Street. The Plaza has gone through many changes over the years, the new carpet in the casino was nice to see. We enjoy the staff, the casino floor people remember us by name year to year, our friend is handicapped and they accommodate her needs. They have a nice pool, great bingo but expensive, pickle ball, pop up pizza restaurant, hash house a go go restaurant is awesome, a small food court area and more. I just wish they offered more promos for gaming. There was nothing for Easter, while the el Cortez offered a free Easter bunny and candy promo for 1500 points. Also, I play video poker, I get very little credit for playing video poker vs the mindless “penny slots”. Many machines actually say no point value on video poker.....sad, really? We love the multi game video poker supertimes game but they only have two of these in the casino while Main St. Sta. has so many we cannot believe it. Plus Main St. offers a scratch card for a four of a kind. The Plaza needs to come up with a promo/gimmick. Yes, they do offer tickets for a nightly drawing based on points but if your earning no points or less points because you play video poker it’s not appealing and very disappointing. Anyway, it is obvious they want people to play the pennies while most of our group plays video poker. The Plaza is a good place to stay and we I’ll continue to go there as long as we feel it’s worth it. (Room value and gaming value). My wish is that management reads this and makes gaming at the Plaza the best downtown casino to stay and play.

Room Tip: The end of the hall room was definitely smaller than our friends connecting roomin the south tower. We did have a great view of the Strip.
Stayed: March 2018, travelled with friends
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Manager at Plaza Hotel & Casino, responded to this reviewResponded 2 weeks ago

Hi Susan, thank you for your review! We love that you prefer downtown! We are glad you liked the brand new carpet, the staff, the restaurants, and the pool! We want to be the best hotel and casino to stay and play at in downtown! I will share your comments with the team! We look forward to your next visit! Thank you, Lisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Best value in Las Vegas. Best odds on poker . The staff were extremely accommodating! Rooms were great. Every time we needed help someone was there to accommodate. Great location great price. The hosts and hostesses are as good as it gets. A great variety of games available. Try crapless craps you can't beat it with a stick. If great food is your thing do miss Oscars. Voted best steakhouse downtown for a reason. My daughter is getting married shortly. Guess where we are going to have it. The Plaza. Yes they even have a chapel

Room Tip: Keep it up
Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank j0eg336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Manager at Plaza Hotel & Casino, responded to this reviewResponded 2 weeks ago

Hello j0eg336, Thank you for your review! We are so glad to read the staff was accommodating, the rooms were great, and best value in Vegas! We love Oscar's and are glad to hear you do too! We look forward to your next visit!

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Reviewed 3 weeks ago via mobile

I was visiting the Plaza for a few days and the young lady Denetha was great at the front desk.Very helpful and knows how to welcome a guest .She really knows her stuff.She is the reason i will be returning. I would love for her to work for me.Plz ask for Denetha when visiting the Plaza downtown Las Vegas

Stayed: February 2018, travelled solo
1  Thank Yamm G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Manager at Plaza Hotel & Casino, responded to this reviewResponded 2 weeks ago

Hello Yamm, thank you so much for your awesome review! I will be sure to share your positive review with Denetha and the team! We look forward to seeing you again soon!

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Reviewed 3 weeks ago

Love staying at the Plaza! Great staff, especially the bartenders! The food options are nice as well! This casino has everything, a person really has no need to venture out! The rooms are clean and spacious!

Stayed: March 2018, travelled solo
Review collected in partnership with this hotel
Thank iahawks2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Manager at Plaza Hotel & Casino, responded to this reviewResponded 2 weeks ago

Hello iahawks2018, Thank you for your review! We are so glad to hear you love staying at the Plaza! We can't wait to see you again soon! Thank you, Lisa

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Reviewed 3 weeks ago

Front desk provided the worst customer service I have received in my life . Which is a shame because my fiancé really pushed me to stay there and was disrespected horribly by the desk manager that evening .

Room Tip: Smoking rooms are disgusting and non smoking rooms are decent, except housekeeping took over an hour to bring towels
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Dar310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa M, Manager at Plaza Hotel & Casino, responded to this reviewResponded 2 weeks ago

Hello Dar310, thank you for your review. We are sorry to hear about your experience and will share your review with the Hotel Manager. This is not the experience we would like our guests to have and I apologize for this. We hope to see you again so you can see our improvements. Thank you, Lisa

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