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“Great Time!”

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The Venetian Las Vegas
Ranked #10 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Reviewed 20 June 2012

We had a wonderful time at The Venetian. The suite was nicely appointed and very comfortable. The bed very comfortable and the Wi Fi worked well. The pool area was amazing and we had a lot of fun playing the slots.

Room Tip: You have a better view from the higher floors.
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  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Orleans23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

Dear Guest,

Thank you for your kind words and feedback! It was my pleasure to share your positive birthday experience with our team. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.

Kind Regards,

Guest Relations
The Venetian|The Palazzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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16,720 - 16,724 of 25,848 reviews

Reviewed 20 June 2012

We are a family of 4 who is fortunate enough to travel frequently. We visit Las Vegas about twice a year and always stay at the Venetian. We will probably do so again. But on this trip the service was poorer than we had come to expect.
We returned to our room after a day of activities to find that none of our keys worked. What followed was a 60 minute comedy of errors in which we all sat in the hallway waiting for the appropriate person to diagnose and fix the defective lock, and get us access to our room. What struck me was that all of the staff members seemed confused about what to do and were generally unsympathetic. When we finally went to the lobby reception desk to express our frustration things started moving a little faster. We asked for some compensation for our inconvenience and were offered discount on the room rate. The following day, I checked my billing statement on the TV and found the discount had not been applied. I called the front desk to follow-up. I was advised that the hotel was experiencing problems with the phone system. I was directed by the operator to call back later. So we found ourselves standing in line for a second time at the front desk to work out the problem. Ultimately, we were able to negotiate a reasonable adjustment to our bill.
When I book a room at a 5 diamond hotel, I understand that will pay a premium price for the accommodation, for food and other amenities. In return, I expect to be treated accordingly. In this case, I was not. I noticed some other things that were troubling. There were some cheesey, rather aggressive time-share sales people at a couple of locations around the hotel. I am accustomed to solicitations, but these guys kept following us. Lastly, and this is a small thing, the fragrance is gone. There was always a wonderful fragrance that was noticeable throughout the hotel. No more.

Room Tip: The Venezia tower is a bit further from the action but is also quieter
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  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank rgrand207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

Dear Guest,

Thank you for choosing The Palazzo as your host during your recent visit to Las Vegas. I am disappointed to learn that your visit was not a complete success, and apologize for the challenges you experienced. We take these matters very seriously and I am disheartened to read of the frustrations you experienced before a resolution was reached.

Please feel free to contact our office directly if you wish to further discuss.

Kind regards,

Guest Relations
The Venetian|The Palazzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2012

Prior to staying in the Venetian Hotel my family had already visited Venice in Italy. The decision to choose this hotel seemed like an easy one. From the very moment that we exited our taxi to arrive at the hotel our experience was nothing short than amazing. All the rooms are luxury suites and have the most amenities that we've ever seen in our lives. If you have a choice to stay choose the Venetian.

  • Stayed: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Saxplayingfred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared with the appropriate department heads, so they may in turn, share your wonderful compliments with their team members. I am confident that each department will delight in knowing that they contributed to the enjoyment of your stay and we all look forward to your return.

Kind Regards,

Guest Relations
The Venetian|The Palazzo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2012

The Venetian hotel is a suite only property. Great location/value. Canyon Ranch Spa, Poker Room, extremely well maintained Friendly staff ! Kosher Coffee Shop on Premises. A really great vacation. Very very comfortable beds and pillows.

Room Tip: Ask fr a room near the elevator. Really large hotel !
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  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank grknyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay and we all look forward to your return.

Kind Regards,

Guest Relations
The Venetian|The Palazzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2012

Stayed there 11th June for 4 days and it was easy check in and automatically upgraded us to better suite when we said we were celebrating a mile stone birthday the hotel is awesome the grandness of it is stunning ! The rooms are all suites and have everything and more you would expect from 5 star apart from a coffee maker. The weather is hot hot hot we walked the strip and went to see celine Dion ( amazing as well would recommend ) definitely would stay here again think of going back sept already.......the beds are the best we have ever slept in

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cazzieEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

Dear Guest,

Thank you for your kind words and feedback! There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. It was my pleasure to share your positive experience with our team members. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return.

Kind Regards,

Guest Relations
The Venetian|The Palazzo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Venetian Las Vegas

Address: 3355 Las Vegas Blvd S, Las Vegas, NV 89109-8941
Phone Number:
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Casino Hotel in Las Vegas
#6 Green Hotel in Las Vegas
#6 Business Hotel in Las Vegas
#7 Romantic Hotel in Las Vegas
#8 Luxury Hotel in Las Vegas
#8 Spa Hotel in Las Vegas
#11 Family Hotel in Las Vegas
Price Range: ₹ 11,692 - ₹ 34,622 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venetian Las Vegas 5*
Number of rooms: 4027
Official Description (provided by the hotel):
THE WORLD'S MOST EXTRAORDINARILY DESIGNED HOTEL Every major Las Vegas guidebook recommends Center Strip casinos. The Venetian is located at one of the most exciting crossroads of the Strip, putting you within walking distance of the biggest attractions on The Strip. We guarantee the lowest prices for our suites can always be found directly on the Venetian website. When you book direct: • We are 100% sure you will never find a better rate anywhere else. • We are 100% sure we will never lose your reservation. • You will have priority access to our best rates moving forward. Plus, we guarantee: • The lowest possible rates, our partners are obligated by contract to follow our pricing rules. • Access to the best selection of suites and offers • Access the best service, located on-property • Access to Grazie, our loyalty program • Free Cancellations and Modifications* ... more   less 
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Also Known As:
Venetian Resort Las Vegas
Venetian Hotel Las Vegas
Las Vegas Venetian

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