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“Awesome Value and Staff”

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Palace Station Hotel and Casino
Ranked #131 of 263 Hotels in Las Vegas
Reviewed 16 April 2012

Our reasonably priced 14th floor Luxury Tower room was very spacious, included a large flat screen TV. The beds and pillows were ultra comfortable. All staff that we interacted with were polite and helpful. They all went over and above. We chose not to pay the resort fee since this was only a one night stay, so I can't comment on the spa. The buffet was magnificent! Made to order eggs, plus plenty of other options. Also very reasonably priced. We look forward to staying here on our next trip out!

  • Stayed: April 2012, travelled as a couple
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4  Thank MaryAndJimR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelGrisar, Manager at Palace Station Hotel and Casino, responded to this reviewResponded 18 April 2012

Dear MaryAndJimR,

Thank you very much for the great feedback you provided about your recent stay at Palace Station Hotel & Casino.

We are very happy to hear that you enjoyed our great room product and that you felt “ultra” comfortable. We will also pass on your comments about your positive experience at our Feast Buffet. Lastly and more importantly we are proud to hear that the service of our wonderful Team Members made you feel welcome and special. This is very important to us and our business!

Thank you for being part of our success and we look forward to your next visit!

Hotel Management.

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Reviews (2,228)
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1,248 - 1,252 of 2,228 reviews

Reviewed 12 April 2012

We stayed at the Palace Station for 3 night. After reading all the reviews, I have to say I was scared out of my mind!

Obviously due to the reviews I avoided the courtyard rooms. I booked the hotel through Expedia, and chose the upgrade to the Luxury Tower rooms. The overall price (including the $16/day resort fee) was really really well priced! The front desk staff was courteous and fast. Though later we did notice there was a huge line up.

The room itself was nicely decorated, clean, and very roomy! Gorgeous bathroom with large shower. The king size bed was very comfortable. The bedding was great and warm. The view from our room was okay. It was of the strip, which at night was fantastic, but we were on the 7th floor, which meant we had this big box on top of the parkade in our view. So maybe request a room on about the 10th floor or higher. And the strip view is worth it.

We utilized room service, and it was fast, delicious, and great friendly service.

We tried the casino a few times, with no luck :(

Ate at the Grand Cafe, which had decently priced, yummy food.

On the last day, we requested a late checkout at the last minute, realizing how long away we were from our flight. They kindly gave us a 1pm checkout.

The shuttle to the strip was incredibly convenient, and didn't take long at all. I would however like to see it run more often, and a bit later. As a cab ride back can be up to $20 depending how traffic is.

My only complaint would be that it's a bit confusing to get around, and the smoke is incredibly overwhelming in the casino. Also at times, it can take forever to call down to the front desk. Maybe some more staff during busy times?

Overall, I would happily recommend this hotel (only tower rooms!) to anyone going to vegas.

Room Tip: Get a higher room in the tower. And DO NOT get a courtyard room.
  • Stayed: April 2012, travelled as a couple
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5  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelGrisar, Manager at Palace Station Hotel and Casino, responded to this reviewResponded 18 April 2012

Dear Sarah C,
Thank you very much for the great feedback you provided about your recent stay at Palace Station Hotel & Casino.

We are delighted to hear you enjoyed our great room product as well as your experience at our wonderful Grand Café. Thank you for your feedback also regarding your casino experience, your comments will help us improve. Lastly, your notes about the hotel shuttle as well as your preference for Tower rooms are very useful for other travelers to plan their Palace Station getaway!

We really appreciate your contributions to making us successful and look forward to your next visit!

Hotel Management.

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Reviewed 7 April 2012

I recently bought a Groupon deal, and ended in the Courtyard Room. Sounded great, right? Well, while the groupon deal was at a great price, the Courtyard Room wasn't great at all. Online pics made the rooms look heavenly. But it's an eyesore. Popcorn ceiling, tube TV, old phones. I guess we got what we paid for and had I known the Courtyard rooms looked like this, I would've booked elsewhere. I don't have any reviews for the Palace Tower rooms, but I'm hoping that Tower rooms are better than this. Picture an old-style apartment complex - that's how it feels like.

Room Tip: Stay away from the Courtyard Rooms!
  • Stayed: April 2012, travelled with family
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8  Thank gap4jason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelGrisar, Manager at Palace Station Hotel and Casino, responded to this reviewResponded 10 April 2012

Dear gap4jason,

Thank you for the feedback you provided regarding your recent stay at Palace Station Hotel and Casino. We sincerely regret that our accommodations in the Courtyard did not meet your expectations. We hope you are able to try our Tower accommodations on your next trip to Las Vegas.

Please feel free to contact us directly at the Hotel Executive Office if you wish to discuss your stay further.

Hotel Management

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Reviewed 7 April 2012

The long checkin wait ended with terrible checkin service. Did I say service? You won't find that here, even after getting feed for it. KHAYWO. Avoid that name tag in order to salvage your night. We'll never stay again.

  • Stayed: April 2012
    • Value
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4  Thank Jhee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelGrisar, Manager at Palace Station Hotel and Casino, responded to this reviewResponded 10 April 2012

Dear Jhee,

Thank you for your comments regarding your recent stay at Palace Station Hotel and Casino. We were very disappointed to hear that our service did not meet your expectations. This is very important for our success and we take it very seriously. Your feedback will help our continued efforts to improve the guest experience.

Please feel free to contact us directly at the Hotel Executive Office if you wish to share any additional information regarding your stay.

Hotel Management

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Reviewed 7 April 2012

We got it cheap via amex and upgraded to a very large room with sitting room for 10$.

Stayed: April 2012, travelled with friends
3  Thank cookie382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelGrisar, Manager at Palace Station Hotel and Casino, responded to this reviewResponded 10 April 2012

Dear cookie382,

Thank you for the great feedback you provided regarding your recent stay at Palace Station Hotel & Casino and we are very glad you were able to enjoy our upgraded accommodations.

We truly appreciate your contribution to making us successful and look forward to our next visit to Palace Station!

Hotel Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palace Station Hotel and Casino

Address: 2411 W Sahara Ave, Las Vegas, NV 89102-4343
Region: United States > Nevada > Las Vegas
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#66 Casino Hotel in Las Vegas
Price Range: ₹ 4,636 - ₹ 15,002 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palace Station Hotel and Casino 3*
Number of rooms: 576
Official Description (provided by the hotel):
Unique hotel & casino designed to evoke the atmosphere of a turn-of-the century train station. ... more   less 
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Also Known As:
Palace Station Hotel Las Vegas
Palace Station Las Vegas

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