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“HORRIBLE!!! Could be just our unit...but don't know for sure!”
Review of Jockey Club

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Jockey Club
Ranked #40 of 263 Hotels in Las Vegas
Certificate of Excellence
Puerta Vallarta
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“HORRIBLE!!! Could be just our unit...but don't know for sure!”
Reviewed 28 March 2012

This was one of the disgusting and filthy places I have ever stayed. The carpet and flooring had several stains and was very dirty. The furniture was so gross nobody even wanted to sit on it. I have never wanted to get out of a room so bad in my life. The common areas had popcorn and other debris all over the floor and wasn't cleaned up for two days during our stay. I was concerned about even opening my luggage. When I tried telling someone about my concerns. I was routed to two different people. I was finally told to call Zimy, the person I made the reservation through, which I did on Monday morning as soon as I returned and as of today, still have not heard back from her. This is terrible customer service! You as a rental agency would be horrified if you saw the condition of this property! I can't imagine being remotely proud to even advertise this unit (#1050). I think you get my point. I would clearly like some sort of response back and would like to talk about either some sort of refund based on this experience. Thank you for the opportunity to share this.

Room Tip: Ask what unit you are staying in and if they could send you actual pictures of this unit. Unit #105...
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  • Stayed March 2012, travelled on business
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Helpful?
8 Thank Chrissy2213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,221 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (358)
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Mexico City, Mexico
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 March 2012

We stayed for a week in exchange from Interval International. In Vegas you are used to walk a lot to get to the Strip, last time we stayed at the Caesars and it took us 15 min to get out of the hotel from our room, this time took us 3 min. The hotel is located at the heart of the Strip, it´s in a small street between the Cosmo and the Bellagio.

The rooms are nice and the kitchen has every thing you need, we asked in advance for a room facing the fountains but they told us that could not be done until we checked in. Fortunately we did get one.

Overall we loved the place and would stay here agian.

Room Tip: Ask for a room facing the Bellagio
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  • Stayed March 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler_Mx_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg
Level Contributor
133 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 March 2012

We were very pleasantly surprised by our two bedroom suite for under $100 a night. We shared with another couple, which cut that rate in half! It was great to be in a quiet hotel - no casino, no smoke, but just a few steps away from all that in neighboring hotels. We could see the Bellagio fountain out the window if you looked around the concrete, but to tell you the truth you see enough when you're walking the strip. We were only in the room for breakfast, sleeping and when we needed a break from Vegas over-load. I didn't even know the place was a time-share and we were there 3 nights.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sjm1183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United States
Level Contributor
134 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
Reviewed 27 March 2012

We booked two 2-bedroom condos at the Jockey Club from Las Vegas Tourist Bureau. We were there for a bachelor party, and we wanted to have a place for everyone to hang out without being in individual hotel rooms.

Both of our condos were great -- not five star, mind you, but recently renovated with comfy beds, fully stocked kitchens, two full bathrooms with huge warm showers, and lots of living area to hang out with the group.

A few things that really set Jockey Club apart from other accommodations:

1. Location - right in the middle of the southern strip, attached to the Cosmo and next door to the Bellagio.
2. Price - two bedroom condos for the price of a hotel room at the Cosmo.
3. Cosmo Amenities - direct access to the Cosmo casino through the "secret" Jockey Club elevators, plus access to all of their incredible pools just by flashing our key cards. Plus, reserved spots in their garage, access to tennis courts, etc.
4. JC Amenities - 24 hour pool, hot tub, and exercise room. Gas grills and picnic tables out by the pool.
5. Friendly Staff - Everyone we encountered was polite and laid back. The front desk staff went out of their way to help us out, give directions, etc.

Finally, here are some tips if you decide to stay at the Jockey Club:

1. Ask for a room with a view. One of our rooms looked out over the Bellagio fountains and the strip. The other looked out at a concrete wall. The Jockey Club is either feast or famine when it comes to views.
2. Rent a car and use the Harmon Ave. entrance to the Cosmo. You'll skip all the traffic on the strip, and get a reserved spot in the self park garage. Simply drive into the Cosmo valet area, proceeding down the ramp that says "Self Park". Then take two quick left turns and you'll be on level B2. Take four more quick left turns and you'll be down to level B3. Proceed about half way through the parking garage until you see a digital "space meter" on the ceiling showing the number of spaces left in the garage. Look to your left and you should see a set of discrete double doors and a (very!) small sign that you can't read. Park your car, and you'll notice the small sign says "Jockey Club Elevators".
3. Make use the "secret" elevators. See directions in step 2 for how to access the elevators from the parking garage. The elevators go to three other places -- the first floor of the Jockey Club with a confusing walkway to the lobby, the first floor of the Cosmopolitan Casino (remember the location of the doors so you can find your way back), and the second floor of the Jockey Club, right beside the Jockey Club Pool. The second floor stop is the best way to access your room in either tower -- just walk past the pool and to the appropriate "tower" elevator. Needless to say, these elevators make it very easy to access the amenities at the Cosmo without walking outside.
4. Book through a reseller (such as Las Vegas Tourist Bureau). You'll avoid the timeshare presentations completely -- we were never even asked -- and the agents will help you out with getting a room with a view, etc.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TheInternationalLine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Junction, Colorado
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 March 2012

We traded a week from another timeshare so that we could stay in Vegas during March Madness weekend without paying a fortune. Check in was easy. We asked for a view, but there were none. We had a 1 bedroom on the 7th floor. The room was very nice and clean. The bed was comfy. Huge closet...small bathroom. The kitchen was well equipped although we didn't use anything but the Coffee Maker and coffee cups.

There is easy access to the Cosmopolitan Hotel and Casino. Just ask for directions. We were able to use their pool, but be prepared to arrive before 10 if you want a lounger.

We did not do a timeshare presentation as we don't want another. So many people are pulled in by the "FREEBIES" . Going to a timeshare presentation is not part of my Vegas plans. Just say NO...then walk away.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jucogjct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jockey Club

Property: Jockey Club
Address: 3700 Las Vegas Blvd S, Las Vegas, NV 89109
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotel in Las Vegas
#55 Business Hotel in Las Vegas
#58 Romantic Hotel in Las Vegas
Price range (per night): ₹ 6,656 - ₹ 74,771
Hotel Class:3 star — Jockey Club 3*
Number of rooms: 270
Reservation Options:
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Also Known As:
Jockey Hotel Las Vegas
Jockey Club In Las Vegas
Jockey Club Las Vegas Nv
Las Vegas Jockey Club
Jockey Club Hotel Las Vegas
Jockey Las Vegas
Jockey Club Vegas
The Jockey Club Las Vegas

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