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Reviewed 3 weeks ago via mobile

You can get amazing deals on the hotel. Don’t forgot the taxes that you get charged at the hotel. The parking is free and plentiful. It is a 24/7 hotel with lots to do. We got a spacious room with two queen beds and nice clean bathroom . We checked in at midnight and it took about 20 minutes because if the number of people . It is an enormous hotel and a lot to do , eat and see all the time .

Stayed: October 2018, travelled with family
Thank SA2USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Worst experience ever, customer service was the worst. Employees were beyond rude didn't know any answers. the hotel was in terrible conditions. no new towels, room was dirty and restroom even worst.!!

  • Stayed: October 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
Thank angie061224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Manager at Circus Circus Hotel & Casino Las Vegas, responded to this reviewResponded 3 weeks ago

Dear angie061224:

Please give us the chance to extend our apologies for the multiple service inadequacies and room maintenance issues you encountered during your time at Circus Circus. These missteps are not reflective of the kinds of experiences we strive to deliver and will be examined to ensure they don’t happen in the future. It is our hope that we will consider giving our resort the chance to better exceed your expectations, when next you travel to Las Vegas.

Sincerely,

Seth L.

Guest Relations Specialist
Circus Circus Hotel & Casino
MGM Resorts International
guestrelations@circuscircus.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We stayed here in 2014 and had a great experience and this week we stayed for 2 nights and it will be our last time at this casino resort.
Our room was good, bathroom needs some tlc...but the casino area is old dated and filled with bums and beggars. We felt very uncomfortable upon this visit. Lots of security with guns, one of the few,that we noticed that does so.
Pushy timeshare people right when we walk in made it more disappointing. Food is way overpriced and stores too for cheap stuff.
Go elsewhere for a few dollars more, it is not worth staying here anymore.

Stayed: October 2018, travelled as a couple
Thank CancunVIP10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Short and sweet review:

We visited pretty much every casino on the strip during our stay, and this was by far the worst casino/hotel out of them all. If I could sum it up in 5 adjectives:
Dirty.
Grubby
Smelly
Dingy
Cheesy

Note: I will add the caveat that we didn't stay there, so the review is all based on the casino floor and amenities (shops, food courts, free sights/activities, decor etc).

Stayed: September 2018
Thank Alex N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MGM_Resorts, Manager at Circus Circus Hotel & Casino Las Vegas, responded to this reviewResponded 3 weeks ago

Dear Alex N:

Fun, fabulous, memorable, exciting, and satisfying, are the adjectives we were going for when guests describe their experiences here at Circus Circus. We would have also taken well-priced, iconic, enjoyable, family friendly, and noteworthy (among others). Regrettably, it seems we fell short of earning such sentiments during your visit. Thank you for your feedback. We will continue to make improvements to the experiences we deliver and hope for another opportunity to earn a more flattering assessment of our resort in the future.

Sincerely,

Seth L.

Guest Relations Specialist
Circus Circus Hotel & Casino
MGM Resorts International
guestrelations@circuscircus.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The Circus Circus Hotel is located at the Strip but it’s not vert central why it’s okay for a business trip. The room was not clean but also not too dirty. It was okay but not very nice. If I would travel to Las Vegas for vacation I would definitely not stay at the Circus Circus Hotel but for business trips it’s alright.

Stayed: October 2018, travelled on business
Thank LisaW9864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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