Dear Guest,
We sincerely thank you for taking the time to share your feedback about your visit, which allows us to identify areas of opportunity for improvement. It is regrettable to hear about the unsatisfactory amenities available in your guestroom upon arrival. Please be advised that if our guests wish to have a refrigerator for personal usage during your stay, one may be requested upon making your reservation or with the front desk - either with us at Bellagio or any of our many MGM Resorts Properties. Unfortunately, for safety reasons, coffee makers and microwaves are no longer placed in our guest rooms. We sincerely apologize for the inconvenience our safety policies may have caused during your stay. We take your feedback to heart as we strive to improve to the best of our abilities and hope that you will consider giving us another chance to regain your trust and welcome you back in the future.
Kind Regards,
Yadira
Guest Experience