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“Beautiful rooms and excellent amenities” 5 of 5 bubbles
Review of The Palazzo Resort Hotel Casino

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The Palazzo Resort Hotel Casino
Ranked #7 of 267 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
San Antonio
Level Contributor
168 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Beautiful rooms and excellent amenities”
5 of 5 bubbles Reviewed 6 May 2012

I stayed here for a conference and it was fantastic. My 'only' complaint was the lack of a coffee-maker in the room but hey- it's Vegas- nothing is free. The room itself was huge- definitely bigger than at least two of the homes I've lived in! the bathroom is very nice- separate shower and tub and the toilet is behind another door off the bathroom. The king sized bed was very comfortable. I had a room overlooking the airport on the 44th floor and I slept with the blinds open to look at the lights. So fun. Room-service was great. My friend stayed on one of the smoking floors and I have to say, the engineers did an amazing job of segregating the air from those floors to the rest of the hotel. If I ever get back to Vegas, I'm staying at the Palazzo.

Room Tip: If you don't HAVE to have a view of the strip, ask for one in the back that looks out over the a...
See more room tips
  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jloreine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent conference in Las Vegas. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your recommendation. We look forward to hosting you during your future visits to this fabulous city.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14,297 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4,402)
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English first
Marlboro NJ
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

From the moment we were met by Frank at the entrance, to when we checked out, this was the best experience we ever had at a Las Vegas Hotel Casino. Our private check-in via Prestige (an extra level of service) by Deon included champagne and personal service. Hors d'oeurves and drinks are served in the Prestige Lounge each day. A breakfast is also offered each day, however the selection of hot foods could be improved. Our suite was absolutely the best room we have ever had at any of our stays in other Vegas Hotel Casinos. The selection of restaurants was amazing. We ate at Valentino and found the food and service excellent. The staff everywhere were very friendly and courteous, and this includes the dealers who made the gambling experience a lot of fun. Our Prestige concierge, Mitch Herrington, went out of his way to help ensure our departure was pleasant and easy. He also helped us coordinate our comp points prior towards our bill upon leaving. Overall, this was our best Las Vegas experience, and we are looking forward to returning to the Palazzo in the near future.

  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Douglas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at Prestige. Prestige provides an upgraded level of service to their guests and raving reviews are often made about access to the Prestige Lounge. A handful of benefits, such as private check in (with champagne), cocktail receptions, continental breakfast and a private business center, are always crowd pleasers.

Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that Frank and Deon, along with the rest of our team members, delight in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irvine, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

I love the Palazzo! The rooms are beautiful, well appointed and always clean. The Grand Luxe never disappoints, always yummy food no matter what you're in the mood for. The pools are the reason I can come to Vegas in July and you don't have to walk through the casino the get to them.
I am a hotel snob...and I give Palazzo 5 stars! You won't be disappointed.

Room Tip: You don't need a Strip view...looking at the mountains is beautiful.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Reviewer7752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your visits to Las Vegas. The Grand Lux Cafe is definitely one of my favorites as well! Their location at the Palazzo also offers a Tapa/Appetizer section on their menu that is perfect if you are looking for a quick and affordable bite.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
west lafayette, in
1 review
5 of 5 bubbles Reviewed 6 May 2012

Felt like a true VIP here. The rooms were grand, service was excellent. Many amenities between Palazzo and Venetian. Motorized blinds and drapes were awesome. Had a 45th floor strip view room that was just gorgeous.

  • Stayed April 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drew b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent visit to Las Vegas. I am glad to hear of the exemplary service provided to you by our team members. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and thank you for recommending us as the hotel of choice while visiting this fabulous city. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
146 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 6 May 2012

We stayed at the palazzo for 3 nights, after 2 weeks in Hawaii. The entrance is very pretty with lots of marble everywhere. All the rooms are big suites, ours overlooked the strip from the 42nd floor so pretty cool. The bathroom is nice with a walk in shower, separate bath and toilet with a nice sitting area for hair and makeup. Also one of the 3 tv.s is in there.

The pool area is nice but busy and loud, we managed to get a sunbed in a quieter area one day, the sunbeds are very close together though, but they did have some sunbeds in the pool itself which was nice.

We ate breakfast each day at the grand lux cafe, all you can eat buffet was $16 not bad. Also had lunch at solaros which is a Wolfgang luck restaurant - very tasty. A fun stay.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank suzy6626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent visit to Las Vegas. Due to having multiple pool areas, I am happy that we were able to provide you with an area of the pool that allowed you to rest and relax.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Palazzo Resort Hotel Casino

Property: The Palazzo Resort Hotel Casino
Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Las Vegas
#4 Family Hotel in Las Vegas
#4 Casino Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
Price range (per night): ₹ 14,293 - ₹ 38,592
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
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Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas

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