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“WOW Prestige”

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The Palazzo Resort Hotel Casino
Ranked #6 of 264 Hotels in Las Vegas
Certificate of Excellence
GreenLeadersGold level
Green Bay, Wisconsin
1 review
“WOW Prestige”
Reviewed 4 May 2012

Best stay I have ever had in Vegas. Everything was to the nines......great job see you again soon.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that your first family visit to Las Vegas was a success and that you enjoyed your accommodations at Prestige. Prestige provides an upgraded level of service to their guests and raving reviews are often made about access to the Prestige Lounge. A handful of benefits, such as private check in (with champagne), cocktail receptions, continental breakfast and a private business center, are always crowd pleasers.

Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14,951 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4,551)
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English first
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 May 2012

There were 6 of us celebrating the year of our 40th birthdays. We had 2 Bella Suite rooms with Prestige Service. The staff was extremely courteous and made us feel very special. The amenities that came with the Prestige Service exceeded my expectations. The breakfast and cocktail reception was great value for the money and excellent quality! We also had so much fun at Azure pool. The staff there was particularly amazing - from the servers to the hosts. We will definitely come back!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Myname i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent weekend getaway in Las Vegas to celebrate such a momentous occasion. I am happy to hear that the celebration was a success and that you enjoyed your Prestige suite and Azure pool club. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rex
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 May 2012

My sister, mother, and I stayed at the Palazzo for one week, just us girls. We were pampered and treated like royalty. We were on the 25th floor - Prestige Bella Suite. Great view of the strip and the room was deluxe. I can't wait to return, guess I will take hubby next time. Best vacation ever!!!

Room Tip: Prestige level is well worth the money.
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joyce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that your first family visit to Las Vegas was a success and that you enjoyed your accommodations at Prestige. Prestige provides an upgraded level of service to their guests and raving reviews are often made about access to the Prestige Lounge. A handful of benefits, such as private check in (with champagne), cocktail receptions, continental breakfast and a private business center, are always crowd pleasers.

Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and your loyalty. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 May 2012

Great stay! The conference facilities are fairly close and well organized, the restaurants are many and very good, shopping is great and Canyon Ranch is awesome. You may want to go elsewhere for a show but other than that all your needs can be met at the Venetian - Palazzo complex.

Room Tip: I wanted a room with a view of the strip, close to Canyon Ranch and I got it. No upgrade cost.
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank in4travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

Every aspect of The Palazzo was created for the enjoyment of our guests; from our luxurious suites and beautifully re-created historic landmarks of Venice, Italy, to hand-painted frescos and world-class restaurants. The Venetian|The Palazzo truly is a destination within a destination. I am so very pleased that you had such a memorable and enjoyable stay.

We understand that there are many travel options when visiting Las Vegas and we certainly appreciate your patronage and thank you for recommending us as the hotel of choice while visiting this fabulous city. We look forward to hosting you during your return visits to Las Vegas.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 May 2012

I went to Las Vegas for my daughter's wedding and stayed at the Palazzo. The Palazzo was the perfect place to stay! I wish I could have stayed longer than 24 hours.......I loved everything about the Palazzo...the room was beautiful and had every amenity you could imagine. If I go back to Vegas, that is where I will stay!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bonny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA_GuestRelations2, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review, 29 May 2012
Dear Guest,

Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted that you enjoyed your accommodations at The Palazzo during your recent visit. Thank you for making us your choice hotel when celebrating such a momentous occasion, such as your daughter's wedding. Rest assured that your comments have been shared so we may enliven our team members with your thoughtful compliments. I am confident that our staff delights in knowing that they contributed to the enjoyment of your stay.

We understand that there are many travel options when visiting this city and we certainly appreciate your loyalty and look forward to hosting you during your future visits.

Kind Regards,

Guest Relations
The Venetian|The Palazzo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Palazzo Resort Hotel Casino

Property: The Palazzo Resort Hotel Casino
Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Phone Number:
Region: United States > Nevada > Las Vegas > The Strip
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Casino Hotel in Las Vegas
#4 Business Hotel in Las Vegas
#4 Family Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
Price range (per night): ₹ 12,825 - ₹ 31,740
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
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Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas

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