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Ways to Experience Casino at New York - New York
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Reviews (1,363)
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Reviewed 25 May 2021 via mobile

OK, we all know to be mindfull of our belongings and surroundings in Vegas... But my phone (which seemed to be pretty secured) dropped from the roller coaster. I immediately reported it as lost and was told only employees could access the areas under the roller coaster, and that I should check in later. I logged in from my iPad back at the hotel and registered it as lost and used Find My Phone to locate it. A couple hours later I got the notification that it had been found. Then I watched it leave and move to a residential address about 30 minutes away. I called the lost and found again to tell them what happened and the guy who answered tried to assure me it would be turned in, until I told him I knew where it was. He hung up on me and when I called back, there was a new person. To shorten the rest of the story, I got sent around in circles by the staff who never helped me locate it. I just wanted someone to call the people who were on the maintenance crew last night and have them bring it back. Now my credit card, driver's license, hotel key and cash are gone (+phone). Not at all impressed with the level of customer service. I highly recommend you spend your time here with extreme caution and distrust. May you have better luck in Vegas ✌️

#vivalasvegas

Date of experience: May 2021
Thank Sweetbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2021

The casino at NY NY is lots of fun! They have a great variety of slot machines and video poker. We played a long time and enjoyed it.

Date of experience: April 2021
Thank kaj20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2021 via mobile

Allow people to play. Taking and taking is no fun and leaves a ton of remorse for even stopping. I’ll play where they allow me to atleast get some enjoyment for my time.

Date of experience: December 2020
1  Thank agarity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2021

Just walking through was a treat. Made you feel like you were in Brooklyn. Many times saw staff wiping machines. Liked the music being played. Of all the big casinos on the strip, liked this one the best. machines seemed to payout more than other casinos. While the roller coaster may have been running for guests, never saw anyone on them. I would say this is a casino you do not want to miss

Date of experience: February 2021
1  Thank packerbeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2021

Not sure what it is about this place - but I just always seem to be lucky when I play here! Also the drink service is really good - its hard to go more than 5 minutes without being offered a drink. We like to sit on the tables that have the trees above them and play blackjack - its also close enough to hear the music from the piano bar nearby and so after we have our winnings, we usually pop to the piano bar for the dueling pianos and some live music

Date of experience: January 2021
1  Thank tinar12988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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