Our premium room did not have a refrigerator, a microwave, or a coffee pot. Those items would have been very beneficial during our 4 day stay. The service was great and the staff were very friendly and welcoming. The room just wasn't great. Average....but not great.

Not only did our room have no running water for our stay but they only provide one pillow per guest. That seems a bit under the standard. When I called to get 4 extra pillows they told me that I could only have two. Won’t be staying here again.

We were travelling from California to Texas on a quick trip and decided last minute to stay at Luxor since I have stayed at this casino many times in the past, the check in was slow standing in line for about 45 minutes clerk talked very fast and we had to ask her to repeat herself several times, the rooms we had appeared dated not what I expected or what I experienced in the past, I was disappointed to say the least