We are Marriott gold members and were not happy with our stay. The front desk seemed indifferent to any requests. They had no upgrade option for us which I understand can happen but she didn't act like she even cared. The bed/pillows were uncomfortable, we had to request lotion, no body wash is offered, and the towel are so thin and scratchy.
The area was fantastic and the hotel was pretty and had a fire pit outside too. I liked the flavored water dispenser in the lobby. There was a strong perfume smell as soon as you walked in the lobby that I found very off-putting--like a cheap version of victoria secret lotion. Based on this stay, I would not choose Courtyard again.More
- Free Wifi