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Reviews (887)
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All reviewsflathead lakesouth of kalispellpresidential suitewestern hotelsbig forkgas stationglacier national parkbreakfast roomoatmealwonderful hotelhotel is locatedgreat breakfastpool and hot tubexcellent staycomfortable bedsopen hoursgreat place to stay
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Reviewed 25 January 2018

From the moment I called them to make our reservation they did everything in their power to make our stay pleasant. We were there for a funeral and they took care of everything from getting me distilled water for my CPAP, making sure we were near family,gave me verbal directions to their location, telling us their amenities (WONDERFUL BIG breakfast!), and taking care of us when weather threatened our return flight. Nicolle was especially helpful. Everyone had a positive attitude, spoke pleasantly to all guests. Best place we've stayed at in years!

  • Stayed: January 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this reviewResponded 26 January 2018

We were so happy to host your group! Thanks so much for choosing our hotel and we really appreciate your review! We hope that you can join us again for a fun vacation!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2018

We stayed here for 3 nights and the staff were exceptional from check in to departure. Everything was exceptionally clean from the rooms to the pool and hot tub areas. In fact this is probably the cleanest hotel I've visited in a while. The rooms and common areas are all very modern. The beds were very comfy and each room has a flat screen TV, a mini fridge, Keurig coffee maker, and complimentary bottled water each day. The modern fitness center is small but fit our needs for a quick workout before hitting the pool and jacuzzi. There are also several comfy areas off the lobby with couches and chairs, and a large reception lounge where beer and wine and snacks are served nightly. We were part of a large group and there was plenty of room for everyone to get together. I'd definitely recommend this place as family friendly and group friendly.
We really enjoyed the hot breakfasts. They always had fresh eggs and fruit, and served something unique each day, like cheese blintzes or homemade country oatmeal.
The staff was fantastic and very friendly and ready to help. In fact they were even kind enough to hold our bags and let us use the lounge when our departure was delayed due to a canceled flight. (They didn't have to do that but it made our trip SO much easier.)

Room Tip: Rooms in the back face the foot hills and have a nice view.
  • Stayed: January 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank C9900LCsamr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this reviewResponded 23 January 2018

We really appreciate your detailed review! It helps lift our spirits, as we work each day to get the hotel ready, to know that our guests like and appreciate what we do. We are so glad to have had your group here and hope that you will be able to join us again for a summer vacation sometime to enjoy all that the area has to offer.

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Reviewed 23 January 2018 via mobile

This is a wonderful hotel with very upscale, modern contemporary furnishings. It is 3 stories with an elevator. Our room was relatively small but very comfortable with all the usual amenities, It had an HD flat screen TV with HD reception, microwave oven, refrigerator with freezer, 2 luggage racks, Keurig single serve coffee maker (and a variety of K-cups), hair dryer, and electric outlets on both sides of the bed. The breakfast was above the usual fare. I highly recommend this hotel.

Stayed: December 2017, travelled as a couple
Thank Lakeranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this reviewResponded 23 January 2018

Thanks so much for your review and recommendation! We look forward to you joining us again.

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Reviewed 19 January 2018

Kudos to front desk staff including Meg, who took our initial phone inquiry and later checked us in. We also dined in, and received excellent service from Kelly on a very quiet night. She even offered to order take out from nearby restaurants! Finally, the hotel welcome our dog and gave us a very comfortable, dog-friendly room (which isn't always the case at other hotels...) When we checked out the next morning, we also received excellent service from the desk staff. Highly recommend, for comfort, care and location!

  • Stayed: January 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this reviewResponded 20 January 2018

Thank you for staying with us! We hope to have you with us again.

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Reviewed 16 January 2018

the rooms here are nice. The breakfast could use some work. they have a 24 hour hot tub and pool. Which is a nice way to relax after driving all day. They have a nice lounge to sit in and have a few beers.

  • Stayed: January 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank joshdcramer85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scott R, General Manager at Best Western Plus Flathead Lake Inn and Suites, responded to this reviewResponded 17 January 2018

Thank you for your review and choosing to stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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