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Best Western Premier Helena Great Northern Hotel
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Reviews (1,026)
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All reviewssilver starmovie theatercarroll collegewithin walking distancebest westernsi highly recommend this hotelcookieshotel is locatedlast chance gulchplace to staythe hotel is cleana great stayfresh fruitdowntown areafitness centerbreakfast was excellentfront desk staff
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8 - 13 of 1,026 reviews
Reviewed 5 May 2018

Everything you want in a quality hotel! Close to dining and drinks. Wonderful beds. Awesome breakfast. Quiet. Great service from a great and knowledgeable staff. Definately THE place to stay in Helena.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ron k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 7 May 2018

Thank you Ron K! Such a great and complimentary review. We are very proud of our staff and our property. We appreciate your business and hope to see you again soon!

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Reviewed 3 May 2018

The Great Northern has been my "go to" hotel since it opened. The staff is always friendly, the rooms set up perfectly for a comfortable stay and a bit of work in the room, and it is convenient to everything that I need to do. The steaks and wine at the Silver Star are an added treat.

  • Stayed: April 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne M, Front Office Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 4 May 2018

Bruce we really appreciate your fabulous comments regarding the Great Northern Hotel in Helena. I'm very pleased we've stayed consistent and have earned your loyalty. Thank you for taking the time to provide your feedback. We look forward to seeing you again soon.

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Reviewed 3 May 2018

Comfortable rooms. Great location. Welcoming staff. Tasty breakfast. Quiet. Within easy walking distance of many activities-- downtown, restaurants, parks, movie theater, Carroll College. Indoor pool and exercise room. Laundry facilities easily accessible. Nice lobby/lounge area with comfy chairs and tables and chairs. Efficient check in and check out. Highly recommend.

Room Tip: some of the rooms overlooked the mechanical equipment. Did not bother me, but not the best view.
  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Teresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 3 May 2018

Teresa - thank you for your kind words. Your time to share your experience with other travelers is truly appreciated! We do hope to see you again here at the Great Northern Hotel.

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Reviewed 25 April 2018

Always enjoy staying here. Great staff and very clean and beautiful. Rooms are comfortable and clean and the restaurant is also great. Check in is prompt and professional. Décor is beautiful and welcoming and the breakfast is nice and many choices.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank angie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 26 April 2018

Angie - thank you for taking the time to leave other travelers a review. We hope to have you return on another trip to Helena!

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Reviewed 25 April 2018

Pleasant accommodating staff, very clean spacious rooms, very comfortable beds, great coffee and good hot (free) breakfast! It was very quiet. Can't think of anything I would change! Was there for a conference - good food, service... Great staff!

Room Tip: We were on 3rd floor...very quiet...
  • Stayed: April 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank MommersMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 26 April 2018

Thank you so much! We think we have the best guests! We do hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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