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Reviewed 10 January 2018

The staff and facility are excellent. The newly remodeled rooms on the third floor are well done and esthetically pleasing. Its nice being within walking distance of things to do in between meetings. The breakfast is always great, but the baked French toast was awesome! Marti and her crew never fail to provide great accommodations.

Room Tip: I like staying on the northwest end of the third floor only because I enjoy seeing the lights of the carousel from my window.
  • Stayed: January 2018, travelled on business
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Thank mtkim66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 11 January 2018

Dear mtkim66 - thank you for your compliments. We do take great pride in our staff and our property. We are a team and we want to provide the very best hospitality! See you again soon!

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Reviewed 7 January 2018

Great hotel and staff, we were here for a wedding and the staff was very helpful to the parents and the wedding party. They either had a solution or a suggestion for any problem that we presented to them. We were all very satisfied with our stay.

  • Stayed: January 2018, travelled with friends
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Review collected in partnership with Best Western
1  Thank carolr583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne M, Front Office Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 8 January 2018

Carol, thank you for taking the time to review your stay at our hotel. We really appreciate the great comments. I hope you enjoyed the wedding and the the couple has a long and happy future. Have a wonderful day.

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Reviewed 6 January 2018

3rd floor rooms are nicely remodeled & roomy. The breakfast was excellent. The bed was very comfortable. Service was great. Interesting location with many attractions nearby. A great place to stay. Glad we had GPS. A bit tricky to get into.

  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with Best Western
Thank Lars27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne M, Front Office Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 8 January 2018

Lars, thank you for taking the time to review your stay at our hotel. We are very excited with the 3rd floor remodel and are extremely pleased you agree with us and enjoyed your stay. They are all new beds made by Simmons. We look forward to having you stay with us again should your travels bring you back through Helena.

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Reviewed 4 January 2018

We have stayed at this hotel four times and have enjoyed our stay each time. The property is unique and the location is good. Rooms are comfortable and are presently being renewed or have been renewed.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Best Western
Thank Bill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marti B, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 5 January 2018

Thank you for your great review Bill. We are 1/3 done with our room remodels and will have them all complete by early March. We take pride in our staff and our property and always want our guests to receive the best value! Hope to see you soon!

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Reviewed 23 December 2017

.The check in staff was very friendly and helpful. The gal working the breakfast area, when asked if there were anymore of a certain idea, acted as though she didn't want to be bothered. Otherwise, the rest of the staff was extremely helpful and friendly. We would definitely recommend.

  • Stayed: December 2017, travelled on business
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Review collected in partnership with Best Western
Thank Tamela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne M, Front Office Manager at Best Western Premier Helena Great Northern Hotel, responded to this reviewResponded 24 December 2017

Thank you for taking the time to review your stay at our hotel. We really appreciate the great comments you left. We look forward to seeing you again should your travels bring you back through Helena.

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