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Extended Stay America - Great Falls - Missouri River
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Reviews (112)
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All reviewsgrab and gofull size fridgemissouri riverpackaged muffinsroom was cleancereal barscoffee potincluded breakfast issmall kitchenettepizza placestayed for one nightawesome staffstay somewhere elseice machinequeen bedgreat roomgreat place to stay
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3 - 8 of 113 reviews
Reviewed 2 weeks ago

We have stayed at Extended Stay America for the past year and with the exception of a time when the booking provider overbooked a reservation, we have always enjoyed our stay. The staff is competent and friendly, and we would recommend Extended Stay America to any of our family and friends needing a place to stay. A great place!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank mikenzies2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Great Falls - Missouri River, responded to this reviewResponded 2 weeks ago

Mikenzie, we appreciate your loyalty towards our brand and are glad to welcome you at Extended Stay America. We are thrilled to read you had a wonderful time with us and that you were impressed with our courteous service. Thanks for recommending us and look forward to welcoming you back soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very clean rooms. Nothing dated. Very affordable. Easy to find and lots of parking. Would definitely stay there again. Along the Missouri River. Close to downtown. Simple breakfast, but good. Great beds.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Extended Stay
Thank 322emilec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Great Falls - Missouri River, responded to this reviewResponded 3 weeks ago

Emile, thank you for writing such a lovely review of Extended Stay America. We are glad to know your stay was enjoyable and that we were able to meet your expectations at a great price. We hope you both are already planning another trip our way.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The location was beautiful, there is a park and a paved walking path behind that runs along the river. The room was very clean and comfortable. And the staff was always polite, cheerful and very willing to help with any questions I had.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank Paula O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Great Falls - Missouri River, responded to this reviewResponded 3 weeks ago

Paula, thank you for your delightful review of Extended Stay America. Your positive comments about our convenient location and your well-appointed room are greatly appreciated. It was a pleasure to have you as our guest, and we hope to see you again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

This is a lovely clean hotel with friendly and very pleasant staff. Appreciate the kitchenette with stove and full sized fridge. If you need a coffee pot or blow dryer or dishes Just ask and they will bring it to you. Beds comfortable. We especially appreciated the lady at the desk named Wendy who went out of her way to give us the best discount and service. Thank you Extended Stay we will come again

Stayed: March 2018, travelled as a couple
Thank clem92018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Great Falls - Missouri River, responded to this reviewResponded 4 weeks ago

Thank you for your delightful review of our hotel. Your positive comments about our hotel and Wendy are greatly appreciated. Thanks for choosing Extended Stay America, and we look forward to serving you again soon.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

This hotel is inexpensive for Great Falls Montana and very well placed to get anywhere but the bed is quite uncomfortable, the towel thin, the toilet paper rough, and the temperature was only regulated by opening a window that could not then be closed. The staff was nice and tried very hard.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00esa, Manager at Extended Stay America - Great Falls - Missouri River, responded to this reviewResponded 4 weeks ago

Thank you for staying with us. Although you liked our courteous service, we are sorry for not meeting your expectations with our facilities and for the maintenance issues you experienced in your room. We have shared your feedback with our team to check and fix it. We hope to have the opportunity to make it up to you on a future visit.

Sincerely,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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