As other reviewers noted, you can hardly beat the proximity to Yellowstone's North entrance - you can see Roosevelt Arch from there. However, I must agree with the tone of the service we received. Having read the reviews, I was cautious with the management and prepared for a lot of rudeness. They were polite, however. The woman staffing the counter was rather withdrawn and guarded, certainly not welcoming. The "golf cart guy," who I was really careful to not annoy, was actually pretty nice. He was patient helping us with backing into the spot. It was a bit inconvenient to have the restrooms and showers (and laundry) a steep hike downhill - something that doesn't show up on the site map. They didn't complain about our carpet mat we had out on the grass next to our trailer, which is against the stated rules. We realized our error and quit using it. Really, the campground was so clean there was no need. The grass at our site was lush and neatly trimmed. Also, our site was pretty comfortably large. There are a lot of rules here - no clotheslines, no tents, etc - which I understand, they want to keep it looking neat. I think we gave them pause about our freestanding clothes-drying rack I had under our awning though. ("Now, IS that a clothesline, or not??") We stayed here six days while we enjoyed Yellowstone - it worked great for that. No pool, not much of a camp store. In my opinion having a "Christmas Shop" was a silly waste of space that could've been much better used selling things of use to RV campers. I guess I wouldn't rule OUT staying there again...but plenty of room for improvement.