I transferred to the Fairfield Inn from another hotel which had failed to meet certain basic expectations. I was greeted by a Marriott employee who gave me a mini-tour of the amenities that the Fairfield provided. I immediately felt welcome. Throughout my three week stay, the staff continued to be professional, positive, and helpful. Siri Baker (the General Manager) and Cassie (at the front desk - I sadly forgot to ask for a last name) stood out as being especially proficient at their jobs.
The hotel is next to a railroad line. If you are on the southern end of the hotel, you will likely hear the trains rumbling through. It is likely that, no matter where you stay in Billings, you will hear trains regardless, as the city has at least two oft-used rail lines running though. I was informed that the area is a "no horn" zone and, indeed, do not recall having heard any train horns except in the distance. When traveling out of town, I bring a box fan to run while I am sleeping to drown out any other noise that might be heard.
The hotel has been recently remodeled. The lobby is open and comfortable, with a hot breakfast served every morning at 6. The rooms are spacious without being over-large and the rooms are keep in good order by a diligent housekeeping staff. If you like taking a bath, though, you should be aware that the tubs are equipped with a non-slip lining that feels a bit like sandpaper. The hotel features a hot tub on the lobby level, should the baths be too uncomfortable.
Their WiFi internet service is completely reasonable. Computers and printers are available near the lobby. Other facilities include an ice machine, an modest exercise room, a pool, a snack bar and a laundry room. There is only one washer and one dryer currently available, but I only had to wait in any type of line once in the four times I needed to use the machines.
During my stay, renovations were in process to upgrade the 1st floor's Handicap-Accessible rooms. My room was situated directly above the work. Luckily, my schedule didn't conflict with theirs (8AM-5PM) and I heard little noise even when I was in my room during the day.
Throughout then entire stay, Ms. Baker and Cassie remained a positive influence on my experience in Billings. I can honestly say that I will be leaving that "other" hotel's service behind and using Marriott's in the future. If they are all run as nicely as the one in Billings is, I will be a happy customer. In the three weeks I spent working in Billings, the hotel was actually my favorite part of being there.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites hotel in Billings, MT is located minutes away from many area businesses and attractions. The hotel is conveniently located off of I-90 and an easy commute to: MSU Billings, Rocky Mountain College, MetraPark, Rimrock Mall, Pictograph Cave State Park, Beartooth Highway and Zoo Montana. The hotel offers free Wi-Fi and complimentary breakfast each morning. The Fairfield Inn & Suites also offers an on-site fitness facility, indoor pool and laundry room service. ... more less
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- Also Known As:
- Fairfield Inn Billings Hotel Billings
- Fairfield Billings
- Billings Fairfield Inn