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All reviews murphy bed ski valet hot tub turn down service studio room separate shower overnight ski storage frisbee golf full kitchen small kitchen lone mountain restaurants and bars bell staff great summer slope side after a long day breakfast buffet
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Reviewed 15 April 2018 via mobile

I was surprised by some of the negative reviews. We had a wonderful weeklong stay at the Summit hotel! I thought the decor was fitting for Montana. It felt upscale but not pretentious. The proximity to the slopes was great, and the kids club and bungee trampoline kept our little one busy.

We were really blown away by the warmth and genuine kindness of the staff. Zuki and Scott at Peaks Restaurant connected with our daughter and made her feel special. One of the managers, Todd, made a point of getting to know us and was kind enough treat us to breakfast on our last day. The ski valet, Phil, was always friendly and patient when it took us what felt like forever to get on the slopes every morning with our 4 year old.

Sheila went out of her way to make our stay unforgettable. She gave us access to the child friendly pool in the Huntley as well as the one at the Summit. Every morning she’d check in to see how we were doing and at the end of the trip, she gave my daughter a heartfelt farewell gift.

We truly felt like part of the Big Sky family and can’t wait to return.

Stayed: April 2018, travelled with family
2  Thank Bian Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BSRCentralReserv, Manager at The Summit At Big Sky, responded to this reviewResponded 17 April 2018

Hello @Bian Y,
Thank you for taking the time to review your experience at the Summit. We truly love reading about your favorite parts of your stay! We also appreciate you taking the time to recognize our valuable team members. We will make sure they get the recognition they deserve! Please come back to stay with us again very soon! -Katie, Big Sky Resort

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Reviewed 7 April 2018

Not really worth the price mark-up, despite the friendly staff and great ski valet service (ski down to the back entrance, & leave your skis with them at the end of each day; they will carry them up the little hill for you in the morning). Room types vary; most have comfortable beds, mini-fridge, Keurig; shower/no tub, no microwave, no slippers; robes upon request, walls are thin, neighbors can be very loud. Large breakfast is ok (average eggs, good roast potatoes, cruddy pancakes), but having to check in and sign a bill is a pain. Problems arise with crowds - the hotel is not any more able to handle them than the resort as a whole is - long waits for valet parking ($15/night), bell services, etc...heard several stories of oversold reservations, with people being stuck in smaller rooms, being moved in the middle of their stay, etc. There are no real top-notch hotels in Big Sky, this and the Village Center are the best for ski in/out locations (you can't drive up to the door of the VC though, gotta unload at the Huntley).

  • Stayed: March 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BSRCentralReserv, Manager at The Summit At Big Sky, responded to this reviewResponded 9 April 2018

Hello @LH,
Thank you for taking the time to review your experience at the Summit Hotel. We appreciate your detail on the room amenities. We hope you will come back to stay with us again soon. -Katie, Big Sky Resort

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Reviewed 2 April 2018

You come to Big Sky for the fantastic skiing and mountain and no crowds but unfortunately the hotels if you are looking for 5 star don't exist. The Summit is the best of a lousy lot and expect everything to be sub par. The staff is nice the food average, even the buffet breakfast if you come down later is in the am is in dis array and is a turn off. There is no spa they send you to the Huntley hotel ( which is really dumpy) and the spa is always booked. They never offer on call services. its sad that Big Sky does not have a really first class property but again you just have to get in the mindset you are there for the skiing or summer activities.

  • Stayed: March 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Happyhudson28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BSRCentralReserv, Manager at The Summit At Big Sky, responded to this reviewResponded 7 May 2018

Hello @HappyHudson28,
We appreciate you taking the time to review. I would love to discuss your experience further, as feedback helps us grow. Please email me at katie.grice@bigskyresort.com, and we can set up a time to discuss further. -Katie

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Reviewed 17 March 2018 via mobile

The front desk, Madyson and Lauren, at the Summit were extremely helpful in helping accommodate us during our stay in MT to celebrate my husband’s 40th birthday. They even sent a complimentary gift to our room when we requested some ice. Our room had a beautiful view of the slopes, was clean, and tastefully decorated.

Stayed: March 2018, travelled as a couple
Thank Emma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BSRCentralReserv, Manager at The Summit At Big Sky, responded to this reviewResponded 19 March 2018

Hello @Emma F,
Thank you for taking the time to review your experience at the Summit Hotel! Please come back to visit us again soon! -Katie, Big Sky Resort

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Reviewed 16 March 2018 via mobile

Staying here for a week with family. Best ski in/out hotel at Big Sky. Two quad lifts right outside, with ski valet in the morning to bring your skis up right by the lifts and take them upon return. Great service all around from lobby to cleaning staff. Special shout out to Sheila at fitness, who went above and beyond to help my wife get a pool access key at the nearby Shoshone condo so that she doesn’t have to swim in the hot pool at Summit (the other one is cooler and better suited for swimming). Will definitely stay here again next time.

Stayed: March 2018, travelled with family
Thank Takao I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BSRCentralReserv, Manager at The Summit At Big Sky, responded to this reviewResponded 19 March 2018

Hello @Takao I,
Thank you for taking the time to review your experience at the Summit Hotel. We love to read about our guest's favorite parts of their stay! Your insight is very helpful to future guests. -Katie, Big Sky Resort

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