A friend and I went to Outback Steakhouse 3 days ago. They are doing some remodeling and improvements, however, it did not by any means disrupt the service they were providing. While my friend and I were NOT HUNGRY, WE DID NEED TO EAT. Michael was our server. While he was not able to give us the extra high quality service that I have came to expect from him. He did everything possible. In his defence, he was working 6 or 7 tables. One of them sat with the famply for a while then picked up their plates and moved away. The several small children were out of control. The parents would not allow Michael to walk past without demanding something else. He handled it with grace, dignity and professionalisims. As a former server, I was ready to wring their necks!! Back to my friend and I, we split a side of onion petals, then had apps for lunch. He had a steak cascade. I had shrimp from the barbie. OMG..