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“Enjoyed our stay!”

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Holiday Inn Express Lebanon
Ranked #4 of 11 Hotels in Lebanon
Certificate of Excellence
Missouri
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Enjoyed our stay!”
Reviewed 29 July 2012

We stayed at the Holiday Inn Express in Lebanon for two nights while spending a little time fishing at Bennett Springs State Park, about 12 miles away. We checked in on a Thursday, right at 3PM, and our room was ready, and the front desk clerk was friendly and helpful.

Some things we enjoyed:
*Clean and comfortable room -- not overly large, but about what we expected.
*Flat screen TV, and enough outlets around the room to plug in computer, phone chargers, etc.
*Very firm beds, with a variety of pillows and pillow types all clearly marked.
*COLD air conditioning, which was appreciated on a July day with temperatures in the high 90's!
*Chocolate chip cookies and mints, each placed in a basket in the lobby each afternoon.
*Wonderful cinnamon rolls on the complimentary breakfast buffet! The "push a button, wait a minute and a pancake appears" machine was pretty cool too!
*Very friendly and attentive housekeeping staff.
*The free wi-fi was very fast.

Some things that could be improved:
*It might just be the nature of breakfast buffets, but the biscuits and gravy were better left alone. Biscuits were hard, and the gravy was bland.
*Also on the topic of the breakfast...the orange juice tasted pretty weak both mornings. The coffee was good though!

Overall, I would happily stay here again, and would recommend it to others. There is a waffle house across the street, but the cinnamon rolls in the hotel's continental breakfast are worth staying in for. :-) There's also a chinese restaurant next door, but we didn't make it over there, so I don't have any comments about that.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chackmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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126 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Luxembourg
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 July 2012

On a positive note, there is a refrigerator and microwave in the room and the bed has lots of pillows. The room was clean.

On a negative note, because of the indoor pool in the lobby that is open until 11 p.m., there is a lot of commotion in the hallways until this time. The walls are thin and you can hear the kids running down the hallway and any discussion nearby.

There is no parking by the only keyless entry so when you check in, you'll be lugging your luggage from the back of the building.

There is no restaurant in the hotel, and in my room, two of the four lamps did not work (lightbulbs burnt out.)

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JLoLuxembourg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2012

We stayed at the Holiday Inn Express while visiting relatives in Lebanon. Although the rooms were extremely clean and comfortable (which we expected), what we didn't expect but received was incredibly attentive and helpful attention from both Debi and Carissa at the front desk. They both went the extra distance to make our stay enjoyable! If we have the occasion to return, we would really look forward to staying here and to renewing our connection with them.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
2 reviews
Reviewed 3 June 2012

We have had occasion to stay at this Holiday Inn Express frequently this spring . The service has always been fine and Karissa at the front desk is wonderful. The rooms are comfortable and clean, and they always go out of their way to take care of our needs

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 April 2012

While traveling cross country we stayed at the Holiday Inn Express in Lebanon, the rooms were relatively clean but it was pretty noisy, thin walls. The rooms lighting was very poor, they are using those power saving light bulbs and they just do not give off adequate lighting to get ready in the morning. The bad was our a/c - heating unit blew out plenty cold air but no heat at all no matter what we did we could not get heat and the temperature is in the 40's. I would stay here again only if nothing else was available. The breakfast was cold scrambled eggs, coffee, orange juice and a few donuts. Like I said just ok at best.

Room Tip: We were in room 125 right next to the indoor pool and the ice and vending machines are directly outs...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annie711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Lebanon, responded to this review, 16 May 2012
Annie711,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Lebanon

Property: Holiday Inn Express Lebanon
Address: 1955 W Elm St, Lebanon, MO 65536-3904
Phone Number:
Region: United States > Missouri > Lebanon
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Lebanon
Price range (per night): ₹ 7,937 - ₹ 9,162
Hotel Class:2.5 star — Holiday Inn Express Lebanon 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Completely remodeled and 100% non smokingThe Holiday Inn Express Hotel & Suites Lebanon is conviently located on I-44 at Exit 127. Hotel features include: 25 inch remote tv with over 75 channels, free continental breakfast, evening snacks, fresh fruit daily, an indoor pool, and free high speed Internet. Ample shopping and antique malls are all within close proximity. Visit Lebanon, MO and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Lebanon Hotel Lebanon
Holiday Inn Lebanon

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