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“Not the Marriott service you expect...”

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Fairfield Inn & Suites Kansas City Liberty
Ranked #65 of 111 Hotels in Kansas City
Reviewed 22 May 2016

I had a reservation about a month ahead of time. Upon entering my room, hair in the bathroom (not mine), carpet torn/unraveling (probably from a pet) air was not on so the room was warm and stuffy... The chair in the room was small and old... When I asked for another room I was told I had the last room and no where to change to... This hotel charges more than it's worth...

Room Tip: Call ahead and make sure you will get a clean comfortable room.
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  • Stayed: May 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank 2015Berndog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRep12, General Manager at Fairfield Inn & Suites Kansas City Liberty, responded to this reviewResponded 24 May 2016

Dear Valued Guest

I do apologize that your room was not up to our standards. I will be meeting with our head of housekeeping to discuss these issues. The chairs in our rooms are new and part of the new Marriott package for Fairfield Inn's so I will pass your comment on to the design team at Marriott. I did want to mention that we are not a pet friendly hotel, but we will definitely check the carpeting and have that repaired. Thank you for bringing your concerns to my attention.

Sincerely,
Staci M.
General Manager

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33 - 37 of 136 reviews

Reviewed 18 March 2016

Fairfield Inn in Liberty, MO, was just right for us traveling by car from Iowa. We could check-in before heading to downtown KC for activities. Fairfield Inn has excellent service, good price for the value, and very comfortable. Easy access from the interstate but very quiet. We liked it very much & recommend it.

  • Stayed: March 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRep12, General Manager at Fairfield Inn & Suites Kansas City Liberty, responded to this reviewResponded 22 March 2016

Dear Jim,

We do appreciate your 5 star rating and comments about our Fairfield Inn & Suites. Our staff works hard to give our guests the best stay possible and takes great pride in it. We do hope you will come stay with us again when you are in the area.

Sincerely,

Staci M.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2016

I stayed here for one night, while working in the K.C. area. I made reservations over the phone and they went easily, Check in was smooth and I was in my room within a few minutes.
The room was very small and cramped. The bathroom was also tiny. I am a skinny guy and had trouble using the toilet and shutting the door at the same time.
The rooms were very clean, the bed was comfy along with the bedding and the general housekeeping of the hotel was top notch,
The rooms were very noisy, you could here people in other rooms, doors slamming and the traffic noise from the highway were terrible. For paying over $100 for the room it was very disappointing.
The breakfast spread was great and was one of the few positives of the stay. I would not stay here again. There are plenty of other hotels in the area.

Room Tip: avoid rooms that face the highway..
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  • Stayed: February 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JGSurveyor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinnliberty, General Manager at Fairfield Inn & Suites Kansas City Liberty, responded to this reviewResponded 28 February 2016

Thank you for taking the to provide us with feedback of your recent stay! Candid comments from our guests are of great value. We look forward to serving you on your next trip to Kansas City should you allow us the opportunity.

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Reviewed 11 February 2016 via mobile

Newly remodeled, modern and clean. Staff very nice. Only downside was super tiny bathroom--almost no vanity. So definitely only 1 person could do hair and makeup in there at a time. No big deal if there were a mirror out in the room, but there's not! A mirror above the desk or a bigger bathroom would make this room perfect.

Stayed: February 2016, travelled with family
Thank Lisa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinnliberty, General Manager at Fairfield Inn & Suites Kansas City Liberty, responded to this reviewResponded 14 February 2016

We appreciate you taking the time to provide feedback from your recent stay! We look forward to serving you again next time you are in the area.

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Reviewed 2 February 2016

This was a typical Fairfield Inn which I've never had issues with, nothing fancy and a good rate. I would say the highway noise could be heard at times but it isn't anything outrageous. The complimentary breakfast was ok, but I'd recommend walking over to Cracker Barrel instead.

  • Stayed: August 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fairfieldinnliberty, General Manager at Fairfield Inn & Suites Kansas City Liberty, responded to this reviewResponded 5 February 2016

Thank you for taking the time to give us feedback about your recent stay. it would be our pleasure to be of service to you again in the future should you be kind enough to give us the opportunity.

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Additional Information about Fairfield Inn & Suites Kansas City Liberty

Address: 8101 N Church Rd, Kansas City, MO 64158-1102 (Formerly Fairfield Inn Liberty)
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 111 Hotels in Kansas City
Price Range: ₹ 6,740 - ₹ 11,277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Kansas City Liberty 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Relax in the comfort of our newly renovated, contemporary hotel near historic Liberty Missouri in north Kansas City. We’re located just 20 minutes from downtown Kansas City and offer the perfect home base for both Kansas City business and leisure trips. While you’re in Kansas City, watch a Royals of Chiefs game, take the family to nearby Oceans and Worlds of Fun, sample some of Kansas City’s famous BBQ, listen to some authentic Kansas City jazz or visit Kansas City’s noted museums, entertainment, and shopping districts. ... more   less 
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Also Known As:
Fairfield Inn Liberty Hotel Kansas City
Fairfield Kansas City
Fairfield Inn Kansas City
Kansas City Fairfield Inn

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