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“Not too easy to find, but a very comfortable place.”

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Homewood Suites by Hilton Kansas City Airport
Ranked #34 of 109 Hotels in Kansas City
Level 6 Contributor
467 reviews
156 hotel reviews
common_n_hotel_reviews_1bd8 482 helpful votes
“Not too easy to find, but a very comfortable place.”
Reviewed 6 November 2011

Stayed one night here. Very comfortable, apartment feel place. Quiet and slept well. Love the separate sleeping area from kitchen/living area.

A little tough to find (glad I had a GPS!). The room key was a little cantankerous but the stay was very pleasant. If you have business in this area, I'd highly recommend this as a place for a stay. Even so for families too.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hatlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
West US
Level 4 Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 September 2011

This is a decent suite-type hotel near KCI. I often stay at Homewood Suites. I was able to secure a rate below $100 and so, at that price, believe it to be of good value. I appreciate the space that this one-bedroom suite provided. Kitchen included microwave, dishwasher, two-burner stove, and full-sized refrigerator. Used their airport shuttle, which is coordinated with Embassy Suites. Drivers were courteous. I later picked-up a car and liked that the parking was free. Despite the property's proximity to KCI, I never heard an airplane. The fellow at check-in was welcoming. Housekeeping was responsive when I had a question. The room was clean. Towels were absorbent, shower functioned well, and the bathroom was spacious. Options for breakfast were several and the meal was included in the rate. I did not go to the evening reception/meal which was also included. For these reasons, I thought the stay at this Homewood Suites was worth the under $100 rate. I would have been dissatisfied if I had to pay more than $100. Here are some of the reasons: Internet access was free, but slow. The two televisions suffered from a weak signal and so most stations were not always accessible (though some bad Showtime movies were available). The printer was out of service in the business center (with a note of apology at the entrance). I had to have my ironing board switched-out because it could not stand up without collapsing. And the room could use some updating. Also, please improve the quality of breakfast. Scrambled eggs are frequently "thin" and omelettes are often "chewy. I hope that Hilton continues to make improvements to its Homewood Suites properties. I'm a business traveler who most frequently bunks at a Hilton or Marriott property. Of late, Hilton properties have been less expensive than Marriott properties. But it seems to me that more Marriott properties are in better shape than Hilton properties. I used to think of these two businesses as offering comparable properties. Overall, an average stay but at a good rate for a one-bedroom suite accommodation.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank JRLAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level 4 Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 1 September 2011

This Homewood takes pride in their hotel. The room was excellent, comfortable bed, large room with fireplace overlooking the courtyard. Nice pool, basketball court, hot tub. Breakfast and light dinner are very well done, with quality foods considering it is free. Parking is free, and airport shuttle is willing to take you to Zona Rosa and other nearby shopping areas.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mainetobuffalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 19 October 2010

Requested a non smoking rooms and got a smoking room. Booked the room through Orbitz and the clerk at the front desk said that Orbitz gave them the choice. No apology. No non smoking rooms available.

There are many hotels right around this one... choose another.

  • Stayed October 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sanderdnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyKCI, Director of Sales at Homewood Suites by Hilton Kansas City Airport, responded to this review, 21 October 2010
Thank you your feedback on the unavailability of our non-smoking rooms. We apologize a non-smoking room was not available for you when you arrived. We checked our Orbitz reservations for the month and found only a couple -- both with "no preference" listed for the room type. When we assign guests into specific rooms, we look to these preferences and place them accordingly. Not seeing a preference, you were placed in a smoking room.

I do apologize for the Desk Clerk's unsympathetic tone. That is never acceptable.

Currently, the Hotel has 106 non-smoking rooms & 10 smoking rooms. The Hotel is under renovation. We will contact our management company to see if we may convert some of our smoking rooms into non-smoking rooms. That would better serve our growing number of non-smoking guests. Thank you, again, for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level 3 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 October 2010

It was the little things that made my visit less than optimal.

First I showed up a little after 7:00 pm after a ridiculously long day of travel. I asked if the manager's reception was still going on because I was starving. I got the brush off saying they ran out of food long ago and I could order room service from the Embassy Suites down the street. I am a Diamond member and even though I was just making small talk, I sort of expected that they'd at least offer me a candy bar out of courtesy from their sale pantry. Really, all I wanted was sympathy.

I got to the room and found a used wash cloth hanging from the shower curtain rail. Then I noticed the clock (the kind that the Hilton chain uses that can't be adjusted) was about 4.5 hours off. Not big deals, but I expected more.

I hope the management can take a step back and really evaluate the little things that irritate their guests.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TDYguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassyKCI, Director of Sales at Homewood Suites by Hilton Kansas City Airport, responded to this review, 21 October 2010
My apologies for your "less than optimal" visit to our hotel. Our goal is to make everyone's stay, regardless of length, enjoyable and comfortable. I have addressed with our staff the service deficiencies mentioned in your review. The next weary, late-night traveler will receive a warmer reception. Housekeeping will pay more attention to the details in our rooms. Thank you, again, for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Kansas City Airport

Property: Homewood Suites by Hilton Kansas City Airport
Address: 7312 NW Polo Dr, Kansas City, MO 64153-2368
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Kansas City
#20 Business Hotel in Kansas City
#23 Romantic Hotel in Kansas City
Price range (per night): ₹ 7,918 - ₹ 15,449
Hotel Class:3 star — Homewood Suites by Hilton Kansas City Airport 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Kansas City Airport Hotel Kansas City
Homewood Suites Kansas City
Homewood Kansas City
Hilton Kansas City
Kansas City Homewood Suites
Kansas City Hilton

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