I stayed at this property while passing through Kansas City. I'm a regular Marriott customer so I've come to expect the quality, customer service and amenities that Marriott stands for. This property has none of those qualities. It felt more like a low-budget motel than a Marriott. The hotel is old, the rooms smell musty, the A/C didn't work in my room and the furnishing are very dated. To top it off, the valet smoked in my car, which explains why they brought it back to me with all the windows down. I shared my concerns with the hotel management and their response was anything but sympathetic.
- Official Description (provided by the hotel):
- Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests staying at our hotel in Kansas City, Missouri are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. Our premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more less
- Reservation Options:
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- Also Known As:
- Kansas City Marriott Downtown Hotel Kansas City
- Marriott Kansas City