I was placed in this hotel by another Marriot property due to flooding. I called the hotel preflight to confirm my room and told them that I would have a midnight arrival and they stated that would be fine. After arriving I was told that my room had been given away and that I would need to walk over to another hotel and they had a room for me. I must say that I was very tired and found the staff to be very short and unaccommodating to my needs at that time. Yes they were pack with Shriners and about 200 of them were outside and in the lobby making it very difficult to get in and find the front desk. Even after speaking to the night manager he was very frazeled and did not seam be accommodating. I was not happy that they gave my room away after I had confirmed hours before.
- Official Description (provided by the hotel):
- Kansas City Marriott Downtown puts travelers in the heart of a lively downtown. Guests staying at our hotel in Kansas City, Missouri are just steps from the Power & Light District, with shopping, great restaurants, and vibrant nightlife. Kansas City Chief’s football, museums, jazz clubs and shopping at Crown Center and the Plaza, are minutes away. Our premier hotel has two distinct towers: the Marriott Tower and the Muehlebach Tower which offer 983 luxury guest rooms and nearly 100,000 sq ft of diverse function space. Kansas City Marriott Downtown is the KC's most popular venue for civic and social galas. ... more less
- Reservation Options:
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- Also Known As:
- Kansas City Marriott Downtown Hotel Kansas City
- Marriott Kansas City