I'm absolutely shocked that Sonesta's local management had the nerve to accuse me of attempting to steal food, after I had already spent close to $12,000 out of my own pocket. Currently, I'm struggling w/physical disabilities that include a chronic digestive disorder, & painful right elbow injury. I was advised by their kitchen staff to use a small container in order to assist in carrying food to my 2nd fl. room. Within 2 weeks, the hotel mgr. caught me off guard, & embarrassed me in front of other hotel employees & guests. I attempted to explain (just like before), but she ignored me & basically implied that I wasn't welcome if I required more assistance than the typical healthy person. Keep in mind that I rarely attended their daily breakfast anyway. Besides, I only weigh around 112 lbs. & couldn't possibly hoard enough food to cause Sonesta legitimate concern. After all, how can a petite single female even begin to cost them money, after dishing out over $15,000. There's plenty more cause for concern, but I'll have to address the remaining issues sometime soon.More
- Visit hotel website
- 011 91 80005 01395
- Email hotel
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