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“Good hotel” 4 of 5 bubbles
Review of Grand Plaza Hotel Branson

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Grand Plaza Hotel Branson
Ranked #58 of 145 Hotels in Branson
Saint Louis, Missouri
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good hotel”
4 of 5 bubbles Reviewed 8 July 2012

This hotel really tries to make your vacation a wonderful experience! It started when we checked in. We were given a double queen room, and we reserved a mini suite. The staff was very apologetic and courteous, and corrected the mistake promptly. The rooms had new beds, new bedding, flat screen tv's, good soap(dial in dispensers, first time I'd seen that) and new drapes. The free breakfast at the top of the hotel was a nice touch. The only two concern's I had was the handicapped parking limitations, and the food variety. I understand keeping costs down while offering something most other hotels don't offer, and that is fabulous. But for a little more variety, like say, putting out all three meats they serve instead of alternating the meats by days, and using better eggs, I would pay ten to fifteen bucks more a night for that. With the handicapped parking issue, I would suggest making more of the top level handicapped(or all of the top level handicapped, since there isn't much parking up there anyway), or maybe adding a valet service. They do offer to park your car for you if you can't climb the mountain that is the rear parking, and that is pretty nice. Overall, it's a great family hotel, and I would definitely stay there again!

Room Tip: We got the mini suite, and that gave our son the sleeper sofa and we got a king size bed. There were...
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  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maydog06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandPlazaMgr, Front Office Manager at Grand Plaza Hotel Branson, responded to this review, 30 November 2012
Thank you for taking the time to provide a detailed review of the hotel! We appreciate your suggestions and are happy to hear you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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476 reviews from our community

Traveller rating
    144
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    90
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See reviews for
170
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • German first
  • Korean first
  • Any
English first
Republic, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 July 2012

I made hotel arrangements through Branson Tourism Center using their recommendations and found the Grand Plaza Hotel to be affordable and convenient to the shows and attractions we were going to see. We had a 3 pm check in time but the room was not ready. The front desk staff offered to call my cell phone when the room was ready. The second day of our stay we requested a roll away bed and had it within less than 30 minutes. Any contact I had with any of the staff was pleasant (from the desk to housekeeping). I will be more than happy to stay with them again.

Room Tip: Rooms on the north side have a great view.
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  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandPlazaMgr, Front Office Manager at Grand Plaza Hotel Branson, responded to this review, 30 November 2012
Thanks for reviewing the Grand Plaza! We're glad that you found your stay to be pleasant and affordable. We look forward to you coming to visit again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olney, Illinois
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 29 June 2012

We stayed in a king suite in this hotel. The room was nice sized and clean. It also had a good view. All the staff were very accommodating. Their free breakfast was really good and much more than just a continental breakfast. Only two elevators, so we had to wait several minutes, but that wasn't a big deal. Parking is an issue. Unless you can find a flat spot on the main level, you have to climb several steep stairs. The small frig in our room had a freezer, which was hard to use. It desperately needed to be defrosted. Some days our room would not get cleaned until late afternoon. Seems like they are understaffed in that area. With all this said, we had a good stay and would consider staying ther again if we come back to Branson.

  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paula F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandPlazaMgr, Front Office Manager at Grand Plaza Hotel Branson, responded to this review, 30 November 2012
We appreciate you taking the time to review our hotel. Hearing about items we can improve on to make future stays more comfortable and enjoyable is always something we appreciate. We hope you'll come back to visit us next time you come to Branson.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
O'Fallon, Missouri, United States
2 reviews
3 of 5 bubbles Reviewed 27 June 2012

We are currently staying at the hotel and it has been okay overall.

Pros:
Plenty of fresh towels, sheets and pillows. Free breakfast in the mornings was really good. Friendly staff.

Cons:
Smaller than expected rooms. Only 2 elevators so you might wait several minutes for a ride during peak times. Not enough parking on the ground walk-in level. Having to park on the backside and climb two sets of steep stairs is hard with kids and strollers in tow. No exhaust fans in bathroom.

The worst part:
My family of four woke up this morning with stuffy noses. I think I found the cause: mold.
In a corner of the room I noticed water damaged wall paper and black mold spots. I peeled a little of the wallpaper back and found more mold. I also found mold in the inside lid of our ice bucket. Both things are hard to miss and I can't understand why the hotel chooses to ignore them.

  • Stayed June 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
2 reviews
5 of 5 bubbles Reviewed 26 June 2012

This hotel is clean and comfortable. We stayed her on a Saturday night and had a wonderful room with a jet tub in it. Room was clean the people were nice and the bartender in the lounge was fabulous! I would recommend it and will stay here again if we ever come back to Branson.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Surfingirlbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandPlazaMgr, Front Office Manager at Grand Plaza Hotel Branson, responded to this review, 30 November 2012
Thank you for your review. We're glad to hear our staff left such an impression on you and that we could be a part of your birthday celebration! We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Plaza Hotel Branson

Property: Grand Plaza Hotel Branson
Address: 245 North Wildwood Drive, Branson, MO 65616
Region: United States > Missouri > Branson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 145 Hotels in Branson
Price range (per night): ₹ 5,318 - ₹ 10,637
Hotel Class:3 star — Grand Plaza Hotel Branson 3*
Number of rooms: 200
Official Description (provided by the hotel):
The Grand Plaza Hotel and conference center is located in the heart of the Branson Missouri just off the world famous Highway 76 Country Music Boulevard. Within walking distance to some of Branson's biggest stars and attractions as well as some of the greatest outlet shopping.We offer a complimentary breakfast buffet to our guests to help you start your day out right. The Plaza View Restaurant & Lounge offers fine cuisine and a wonderful view of the Ozark Mountains to the North or the Strip to the South. Specialties of the house are Prime Rib and Catfish. All of our rooms include free WiFi and a computer terminal is available in the lobby 24/7.Our Front Desk staff can help you with your show reservations, attraction tickets or local transportation needs. Our conference and meeting rooms make The Grand Plaza Hotel and conference center a convenient and state of the art location to hold your reunion, family get together and business seminars anytime of the year. Our conference rooms are perfect for groups from 10 to 200. ... more   less 
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Also Known As:
Branson Grand Plaza Hotel
Grand Plaza Branson

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