I detest third party reservation centers with their lack of disclosure of policies and fees and their no holds barred cancellation policies, so generally I will locate a hotel through them, but call the hotel directly to see if they will match. Marriott alledges a "look no further lowest price guarantee" when you call their reservation center. On a third party site, I found this room for $131; on the Marriott app, it was $159. I called to see if they would honor that price, but they told me I would have to book through hotel.com if I wanted that. Really? Also, they offer no government rate or AAA. Be aware that if you are traveling with pets, beware if their $100 non- refundable pet "deposit" which is really a fee. They claim that it's a sanitation charge to clean the room thoroughly so that guests who are allergic to dogs or cats won't break-out. However, the desk clerk was unable to explain the process for which I was shelling out $100 for a one- night stay. On their mobile app, it says they are pet friendly, but nothing at all is mentioned about the "deposit" until you arrive at the hotel, and then the clerk doesn't tell you it's non-refundable. You won't know thar until they give you a form to fill out which states this AFTER you give then your credit card. Plus, the mobile app states Marriott's cancellation policy is 24 hours in advance, so going someplace else with a reasonable per fee means forfeiting my $159. You are screwed either way. At least the room would be nice... NOT! It was jank all the way around. The parts that are easy to clean (sheets, duvet cover, tub, toilet, etc) were clean, but the carpet and furniture were stain and pretty worn. To top it off, a pre-teen baseball team were sprinting up and down the hall along with their lour talking coaches. I asked for the manager who was unavailable. They were supposed to have hI'm contact me, but I guess he can't be bothered.
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- Also Known As:
- Residence Inn Branson Hotel Branson
- Branson Residence Inn