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“convenient location” 4 of 5 bubbles
Review of BEST WESTERN Music Capital Inn

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BEST WESTERN Music Capital Inn
Ranked #11 of 140 Hotels in Branson
Certificate of Excellence
GreenLeadersGold level
Springfield, Missouri
Level Contributor
126 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“convenient location”
4 of 5 bubbles Reviewed 8 April 2012

The location is located close to shows and eating places as well as the malls. It was not damaged during the tornado at all. The folks were friendly and effecient who checked us in/out at the hotel. The breakfast area was very clean and the hostess kept the coffee and other containers full. They have a full menu with the eggs, biscuits, gravy, waffles, fruits, yogurt, dry cereals and other goodies. The rooms were nice in size with comfortable beds and pillows. The room had an adequate working space. The bath was good size with a great shower. The only negatives I saw were the bathroom needed a good cleaning around the edges of the floor as did the carpet in the room. There was dust and hair in the corner of the bathroom and a build-up of dust around the edges of the carpet. This needs to be checked out regulary and not let the dirt/dust accumulate like this. Over-all, was satisfied with this hotel and would stay here again as well as recommend it to others.

Room Tip: My cousin & wife were in 304 and we were in 302. On third floor I thought we would have a beauti...
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  • Stayed April 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lkysmyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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757 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Any
English first
USA
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 4 April 2012

Fairly clean hotel. Previous reviews about the breakfast were correct. The eggs are not good. The sausages are pre-cooked. Poor fruit choices (apples, and canned peaches).
The hotel is full of large groups all the time I believe (we were one of them). The Waffles looked good, but I don't eat them. The toaster kept popping the circuit breaker. Beds were not the best quality.

Room Tip: Top floor so no one is making noise above you.
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  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank msdslpdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GoGalBranson1, Manager at BEST WESTERN Music Capital Inn, responded to this review, 6 April 2012
First and foremost I would like to say Thank You. We welcome your comments. The comments that you as the guest make about our hotel helps us to continually improve. I appreciate your the title of your review remarking about our friendly staff. Our company motto is "Friendly, Fastastic Service Always.
I would also like to apologize to you for failing to meet your expectations in our breakfast area. We do serve a full hot breakfast every morning featuring biscuits and gravy, scrambled eggs, sausage or ham, flavored fresh cooked waffles, hot and cold cereals, bagels and cream cheese, fresh donuts, assorted yogurts,fruits and juices, milk, tea and coffee. Your comments about the quality of our food selections have been noted and will be addressed as we are constantly seeking to improve our levels of guest satisfaction.
We are a Chairman's Award winning property for customer service, property maintenance, cleanliness, and hospitality. We do appreciate you as a customer and I hope that you will return again in the future and give us another chance to ensure that your next stay at our hotel will be a great improvement and allow our excellent staff to treat you to the best in Ozark Hospitality.

Sue Gordy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartlesville, Oklahoma
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 March 2012

A great hotel is not made by fancy amenities (although they contribute), or new designs, or even big rooms... A great hotel is made by good staff and a clean environment... This hotel exceeds in both. It was like visiting grandmas house. There is an amazing woman in the breakfast area who treats everyone like family. She remembered each day where we had been based on the previous days breakfast table discussion, and she took genuine interest. She rembered my kids names and even put out fruit loops for them. The staff in the gift shop was incredibly helpful and didn't push to sell us tickets. Best of all there was a Gideon's in our room that wasn't hidden in some drawer but was put out on the table and left open with a special note from the hotel offering us a prayer, that was so special to us and we hope that more businesses will take care over Gods word in such a way.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank genesis16ministries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oklahoma City, Oklahoma
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

Staff was wonderful. Walk in and really felt like I was coming to stay at someone's house. Felt like a long lost friend. Room was what were were wanting. Just place to sleep with indoor pool for kids. Pool was nice, big and heated which is what we wanted.

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank OKCM0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wallingford, Connecticut
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 10 March 2012

Great location! Near everything. The rooms were average to nice, beds were comfy. No problems with room temp, shower, etc., everything worked fineFound hairs in bathroom which we did not like. The room did have a refrig great for drinks or leftovers. The pool and hot tub area were very nice and the pool was warm. The breakfast was okay - biscuits, gravy, make your own waffles, eggs (powdered) sausage. Not much fruit and no kids cereals which surprised us (raisin bran, corn flakes?, Cheerios). But the breakfast room was very clean and they kept everything stocked. The big problem we had was we requested a quiet room way in advance. When we arrived the hotel was empty - literally 1 other car in the lot. They could have put us anywhere. The next day we smelled smoke, then heard construction noise. LOUD! and men yelling back and forth in the hall over & over. Turns out they were redoing some of the rooms to be handicap accessible. Front desk offered the option of changing rooms but that was of course a major PIA - and the whole goal was to spend the day relaxing - front desk went to talk to workers who yelled out "are they complaining already?" They were quieter after that but pounding and drilling is what it is. It was annoying since they could have put us on a lower floor, or since they were redoing several rooms, start the workers on another floor. They gave us a $20 credit at checkout and while I appreciate the effort, it wasn't enough.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank 33959Merip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Music Capital Inn

Property: BEST WESTERN Music Capital Inn
Address: 3257 Shepherd of the Hills Expressway, Branson, MO 65616
Phone Number:
Region: United States > Missouri > Branson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Branson
#6 Business Hotel in Branson
#6 Romantic Hotel in Branson
#7 Family Hotel in Branson
Price range (per night): ₹ 5,027 - ₹ 8,647
Hotel Class:2.5 star — BEST WESTERN Music Capital Inn 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
The Best Western Music Capital Inn is ideally located within walking distance of several top shows and great restaurants. Located directly across from the Shoji Tabuchi Theatre on Shepherd of the Hills Expressway and near the Pierce Arrow and Hamner Variety Theaters. Enjoy the refreshing indoor pool, hot tub or sauna. Work out in the exercise room or spend time having fun in the game room. On an extra long trip? We have a guest laundry for you. Be sure to use the in-house ticket service to help get all of your show and attraction tickets. No service or delivery fees. Discover the spacious and luxurious lobby featuring a one of a kind drum chandelier. You'll have to see it to believe it. Just off the lobby is our free hot breakfast room. Enjoy biscuits and gravy, eggs, fresh Belgium waffles, fruits, yogurts, breads and pastries, juices, milk, coffee, tea and so much more. The hotel also offers a variety of room types from queens, kings and family suites. Pick the room type that fits your needs the best. Guest room amenities include electronic locks, iron/ironing boards, coffee maker, hair dryer, clock radio, flat screen tv with cable with numerous channels, free local calls, free wireless Internet, refrigerator, microwave, activity tables, connecting rooms and two sink granite vanities in most rooms. ... more   less 
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Also Known As:
Best Western Music Capital Hotel Branson
Best Western Branson
Branson Best Western

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