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“I Was Disappointed this time” 2 of 5 bubbles
Review of Cabot Lodge Jackson North - A Red Lion Hotel

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Cabot Lodge Jackson North - A Red Lion Hotel
Ranked #8 of 16 Hotels in Ridgeland
Certificate of Excellence
Dallas, Texas
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“I Was Disappointed this time”
2 of 5 bubbles Reviewed 29 December 2011

I arrived on 12/22/11. My room was ready and I thought this would be a great stay. My room was on the third floor (smoking floor). The stench of stale cigarette smoke was very overpowering in the hall. My room smelled the same way. I had to go to Walgreens and purchase Febreze for the hall and my room. There was only so much it could do. My room was nice and clean and had plenty of towels. The next day I left at 09:30 and returned around 16:00. My room had not been cleaned. I was shocked since I did not put the do not disturb sign on the door. I called the desk and the clerk offered to let me change rooms since there was no housekeeping person on duty. I declined because I had unpacked and this would have been a big inconvenience. I asked if they would please send me some clean towels and toilet tissue (the rolls were almost empty when I arrived). One hour later I still didn't have towels or toilet tissue. I went to the desk to complain. There were THREE employees on duty (busy socializing with each other). I explained why I was there. They said they had forgotten about my request. They told me to wait while they got the items and I could take them up to my room myself. I declined. I was leaving the hotel and asked to have someone take the towels and tissue to my room. One clerk said "OK, that's room ***, right????? WRONG!!!! I had to tell them my room number again. When I returned around 23:00 the towels and tissue were on the ironing board. The buffet breakfast also has gone way, way down. The biscuits were cold, dry and hard. The bacon is thin as tissue paper and tasteless. The sausages were cold and tough and tasteless. I asked for a credit on my room since it didn't get cleaned one day. The clerk agreed. I was given $17.80 credit. Each day after that I was in my room when the maid arrived. She asked "Would you like your room cleaned?" Why would I NOT want my room cleaned? I have been pleased with Cabot Lodge in the past, but this time service was just plain bad. I have stayed here numerous times even though they don't have a loyalty program. I think I will be searching for another hotel the next time I go to Jackson. Cabot Lodge Ridgeland gets a thumbs down from me. Oh, 3 days before I checked out the floor had a strange smell worse than the cigarette smoke. It smelled like paint thinner or turpentine.

Room Tip: Ask for a room with a balcony and try not to stay on the third floor. I don't smoke, but I have...
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  • Stayed December 2011, travelled solo
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank lindilou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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130 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Mississippi
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 December 2011

My husband and I stayed at the Cabot this past weekend. We were celebrating his birthday and going shopping. We had a great time at the Cabot Lodge.

Room - We stayed in a room that had a king bed and a balcony. The room and bathroom were clean and the bed was comfortable. We enjoyed the balcony.

There is a pool but it is much too cold to think of a pool this time of year. There is also a fitness room that seems nice. We really enjoyed the open lobby area. There is a large fireplace that is so nice when it is cold out. They serve free cocktails and popcorn from 5:30 to 7:30. It was nice to grab a cocktail and some popcorn and find a spot to sit and talk before going to dinner. The drinks served are actually good.

In the morning, they have a great breakfast in the lobby. Also included in the price of the room. They have fresh fruit, waffles, bacon, eggs, turkey sausage, biscuits and gravy, cereal, yogurt, among other goodies. Breakfast was really good.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank honeymoonMississippi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Starkville
1 review
5 of 5 bubbles Reviewed 9 December 2011

I was in town for a conference and choose to stay at the Cabot Lodge because I had heard so many wonderful things about it and it all came to be true. Nice, comfortable rooms, wonderul complementary breakfast and the staff was extremely nice. Call down to the desk for something to drink and they insisted on bring to my room. Really nice experience, I will definately be back for another stay when I am in the area.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meridian, Mississippi
1 review
5 of 5 bubbles Reviewed 8 December 2011

I am a longtime customer of the Cabot Lodge North- I travel to jackson for both business & pleasure, the accomodations are always excellent! I have had the opportunity to work with the meeting planning for retreats that would have my staff stay at the hotel for up to 4 weeks at a time. They were wonderful with the accomodations, meeting our needs for conferences, catering, and all around hospitatlity. The service is exceptional! This will always be our first & final choice when in the area!

Room Tip: If you have children I highly recommend the Kids Suite- my young boys LOVE it!
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  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hattiesburg, Mississippi, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 November 2011

I have had need of a small meeting space on numerous occasions while working in the Greater Jackson area. The Cabot Lodge Jackson North has been exceptional is providing the perfect location with extra amenities that I did not expect. The meeting rooms are perfect for small (less than 20 people) events. Each meeting room is conveniently located near an exterior exit, bathrooms, and the hotel's reception areas. My business associates and customers were encouraged to partake of the fare served at the nightly manager's reception. The staff is not only friendly and helpful but exude hospitality in all that they do. I definitely recommend using Cabot Lodge Jackson North for your next business event.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nancy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLJN, General Manager at Cabot Lodge Jackson North - A Red Lion Hotel, responded to this review, 3 December 2011
Thank You four your continued support of Cabot Lodge Jackson North. I am delighted to know that we meet your needs and that your associate's are pleased with our hospitality. I will be sure to share your comment's to our staff in our next staff meeting. We look forward to hosting you and your company for your future meeting's.........Thanks.....


Scott May,CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cabot Lodge Jackson North - A Red Lion Hotel

Property: Cabot Lodge Jackson North - A Red Lion Hotel
Address: 120 Dyess Rd, Ridgeland, MS 39157-4410
Region: United States > Mississippi > Ridgeland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 16 Hotels in Ridgeland
Price range (per night): ₹ 5,055 - ₹ 7,818
Hotel Class:3 star — Cabot Lodge Jackson North - A Red Lion Hotel 3*
Number of rooms: 200
Official Description (provided by the hotel):
Escape from the ordinary to Cabot Lodge - where hospitality comes naturally. ... more   less 
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Also Known As:
Cabot Lodge Jackson North Hotel Ridgeland
Cabot Hotel Jackson North
Cabot Hotel Ridgeland

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