Listen, I am a lifetime platinum member and I don't complain, but this visit was unbelievable. First, there was no bath soap in the room, so I went to the front desk and they told me they were out of it. OK, bad directing, but no real harm. I then went back to the room and found 6 sheets of toilet paper on the roll, so I went back to the front desk to ask for a roll of toilet paper and they told me the hotel was out of toilet paper and gave me some dinner napkins to use. Unbelievable. So I went to the public restrooms in the lobby and someone had beat me to it. All of the toilet paper was gone. On the way back to the room I happened to see a maid who said she would help. She went into the room across the hall and took their toilet paper for me. In almost 50-years of staying at Marriott and other hotels, I have never seen anything like it. After all that, I went to the Bistro for a drink and a sandwich and was given a roast beef sandwich with a slice of roast beef that was about as thin as the cocktail napkin. It is unfortunate because the employees were great people, but there is something obviously wrong at that place. Hopefully, Marriott can get it straightened out.
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- Also Known As:
- Courtyard By Marriott Jackson Hotel Jackson
- Courtyard Jackson
- Jackson Courtyard
- Jackson Marriott