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Savings alert! 12% below average rates

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Reviews (147)
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All reviewsfire pitshopping and restaurantsroom was cleana lot of noisestaff was very friendly and helpfulbed and pillowscomfortable staywithin walking distancesitting areafront desk staffbreakfast barnorth jacksonconvenient locationwould definitely stay here againbulldoginterstatetennessee
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Reviewed 15 January 2017

This is an established Courtyard in a great location just off I-55 in Jackson. Great restaurants all around and easy access. Clean, neat property and very nice rooms and comfortable bedding. Hard to beat a Courtyard.

  • Stayed: January 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Arkies10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this reviewResponded 23 January 2017

Hi Arkies10,

On behalf of our staff at Courtyard by Marriott, Jackson-Ridgeland, we are glad that your stay was memorable and met your expectations. We would like you to know how much we appreciated your recognition of our fine hotel and for the many kind words you've expressed. We look forward to seeing you again hopefully, in the near future.

With kind regards,
Shawanda S. Hargon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2016

We like to stay at the Courtyard Jackson in Ridgeland. The staff is always friendly and upgrades us when available. The rooms are nice and the bed and pillows are very comfortable. The bistro is good and the price of the rooms are always competitive. The location is good for us because of County Line road shopping and restaurants. We enjoyed our stay and we will be back.

Room Tip: Upgrade to a King Suite
  • Stayed: December 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank French S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this reviewResponded 20 December 2016

Thank you so much for your candid review of our fine hotel. All that you have mentioned is true. These are the things we pride ourselves upon. We would like to welcome you back to stay with us whenever you are in the area again.

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Reviewed 7 November 2016

I checked into a room (310) and the floors were stained and dirty, the couch was dirty, and the linen was stained. I requested a new room and was moved to room 317, which is the "better" room where I took the attached pictures. The carpet was stained, holes in the wall, and I saw a bug in the bathroom! The hallways and elevators were stained and dirty.

On the positive side, there was a security guard on site, it was quiet, and the staff is really nice. Sandra in the dining area was the best!

I would NOT recommend this hotel; well over priced for the value.

  • Stayed: November 2016, travelled solo
    • Location
    • Rooms
    • Service
Thank MsBlessed J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this reviewResponded 7 November 2016

Thank you for the candid review of our hotel. Please accept our sincere apology for your recent experience at our hotel. The experience you described is not one that we pride ourselves on as you see by other guests' review. We strive to provide all our guests with a comfortable visit, so I regret that we fell short during your stay. We appreciate your time in reviewing our hotel as your feedback allows us to monitor and improve the guest experience. Thank you for staying with us.

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Reviewed 25 September 2016 via mobile

Willie gave us an inviting welcome when we arrived! Check in was quick and easy. The bathroom is large, and has a separate vanity area. The room itself was good sized. The outdoor pool is open until 10, which was a wonderful retreat after driving all day. There is a Bistro with breakfast, lunch/dinner, and drink options. The hotel is close to Walmart and Target, as well as an array of restaurants. Great place!

Stayed: September 2016, travelled with family
Thank Anuket01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this reviewResponded 4 November 2016

Thank you for your candid review of our hotel. We are so happy that you chose to stay. We do hope that if you are in the area again, you will decide to stay with us again.

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Reviewed 20 September 2016 via mobile

The lobby is a usual standard. The room was a good size. Bathroom was big compared to others, nice shower curtain . I love the red wall made the room not boring. The outside pool was a good size. The hotel was bigger than I thought long hall ways. The restaurant in front of the hotel is in walking distance great place to get food.

Stayed: September 2016, travelled on business
Thank Irene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawanda H, Sales Coordinator at Courtyard Jackson Ridgeland, responded to this reviewResponded 22 September 2016

Thank you so much for your candid review of our hotel. We are so happy that you enjoy your stay with us. We do hope that you return to stay at the Courtyard by Marriott, Jackson, should you be in the area again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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