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Best Western Plus Jackson Downtown-Coliseum
Ranked #5 of 39 Hotels in Jackson
Certificate of Excellence
Reviewed 11 September 2016

I have stayed at this property twice in the last 2 1/2 months. The Staff was very friendly and professional in welcoming me to my hotel room. The was a reservation oversight which the young lady working the midnight shift quickly took care of, getting me to my room for a much needed rest and sleep. I overslept the 9 am cutoff for breakfast; I did enjoy the various breakfast selections the first stay. Delicious and fulfilling ! Coffee was available, and excellent. I highly recommend this location for your stay and comfort. Everyone is friendly ! "What-A-Burger" is right across the parking lot.

Room Tip: A room overlooking "What-A-Burger" both times was very comfortable !
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  • Stayed: September 2016, travelled solo
    • Location
    • Rooms
    • Service
Thank Formula1pilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, Manager at Best Western Plus Jackson Downtown-Coliseum, responded to this reviewResponded 14 September 2016

Thank you for taking time to give us a review. We are very pleased to know you enjoyed your stay with us. We are sorry to hear that you missed out on our breakfast your entire stay but happy to know you did get to enjoy it on your first morning with us. We understand our late arrivals are quite tired and all they really want is a nice, comfortable bed. We are happy we were able to accommodate you during your stay. Thank you for choosing us and we hope to see you again soon!

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72 - 76 of 369 reviews

Reviewed 7 September 2016

This hotel a great value for the money. It was very clean and well decorated. The gated parking lot was definitely a plus for security. Having hand sanitizer at the breakfast station makes it obvious to guests that they need to clean their hands before handling food.

  • Stayed: August 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Patrice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, Manager at Best Western Plus Jackson Downtown-Coliseum, responded to this reviewResponded 8 September 2016

Thank you for your review. We have recently renovated and take pride in our décor. We are very pleased that our gate gives our guests the security they need; however, our gates initial purpose was to ensure guest parking. We have so many events that take place in the area we decided to install the gate for that purpose. We do not cut corners where cleaning is involved either and with the hand sanitizer at the breakfast station, we hope our message is clear. Cleanliness is a must and we can all take advantage of this and we like to think having small reminders around the hotel such as the hand sanitizer, says cleanliness is very important to us. Thank you for staying with us and hope to see you again soon.

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Reviewed 7 September 2016

The gated access was a pleasant appeal and used with ease. This location had an outdoor pool that was small, quaint but pleasurable as well! I enjoyed the size of the room, an office setting as the hotel is an executive inn. And, let's not speak of the continental breakfast selections...It was so thorough and good, I wanted to invite people over to enjoy along with me. So, though my appetite's not that big, the choices were phenomenal! Thanks for a great stay!

  • Stayed: September 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank Te L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, Manager at Best Western Plus Jackson Downtown-Coliseum, responded to this reviewResponded 8 September 2016

Thank you for all of your kind comments. Our gate is such a plus for us because not only does it make our guests have a sense of security but it also ensures that all of our guests have a place to park. There are never any worries where parking is concerned because of our easy access gate. We are so pleased to know that you enjoyed breakfast with us. We try to accommodate all of our guests needs and that includes breakfast. We have a variety of items to choose from for our breakfast menu. Thank you for staying with us and hope you will join us again very soon.

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Reviewed 6 September 2016 via mobile

We stayed here for one night on the way to Memphis. We were first given a very musky room but the girl on duty changed us instantly and then called us to insure we we were happy with the second room. There is a laundrette and small gym downstairs as well as a small lounge so it's got most things you'd need. It's also got a pool outside but we didn't use this as it was raining. The service at the desk was pretty great I have to say and made up for any other issue we might of had. I wouldn't be rushing back but it does the job.

Stayed: September 2016, travelled as a couple
Thank tweetmepete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, Manager at Best Western Plus Jackson Downtown-Coliseum, responded to this reviewResponded 8 September 2016

Thank you for taking the time in giving us a review. We appreciate our guests and make a point to go above and beyond to ensure our guests have what they need. We are very sorry for any inconvenience you encountered on your stay with us. We pride ourselves on our customer service and are pleased to know that your issue was handled in a very timely manner. Again, we are sorry for what you experienced at first but pleased to know we were able to make it right. Thank you for staying with us and hope you will consider us for future stays.

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Reviewed 5 September 2016

The staff is friendly, room was clean and bed was comfy. Gated parking and close to restaurants and Belhaven University. Nice flat screen TV and spacious room with fridge and microwave.
We will be staying here again when we come to Jackson.

  • Stayed: August 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank StephanieD63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave P, Manager at Best Western Plus Jackson Downtown-Coliseum, responded to this reviewResponded 8 September 2016

Thank you very much for staying with us. We appreciate your kind words. We do our very best to make sure each guest has a comfortable stay with us. We take our guests comments to heart. We are pleased to know you enjoyed staying with us. We look forward to your next trip!!

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Additional Information about Best Western Plus Jackson Downtown-Coliseum

Address: 725 Larson St, Jackson, MS 39202-3437 (Formerly Best Western Executive Inn)
Phone Number:
Region: United States > Mississippi > Jackson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 39 Hotels in Jackson
Price Range: ₹ 5,962 - ₹ 8,425 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Jackson Downtown-Coliseum 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
42" HDTV's, Blocks away from Downtown Jackson, & Coliseum. Restaurants walking distance. Newly renovated as of January 2015! ... more   less 
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Also Known As:
Best Western Executive Hotel Jackson
Jackson Best Western
Best Western Jackson

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