The staff was really great so my terrible review has nothing to do with the service. I would think seriously before staying at another Hilton Garden Inn. Downtown Jackson has made some great strides in rebuilding it's glory days, and the remodeling of the King Edward hotel was an exciting event. I really wish another hotel chain would have taken it over. My husband and I live in the metro Jackson area and we were so looking forward to a fun night on the town and sleeping in without the children to wake us up. Well, thanks to the poorly designed drapery system that does not have black out shades (yes, we were awakened before 6AM on a Saturday), the extremely uncomfortable beds with terrible pillows, and the air conditioner not cooling the room it was the worst night of attempted sleep that I've ever had. We were up and in our car on the way home by 7 AM. So much for relaxing without interruption. I can't believe we paid money for that!
- Official Description (provided by the hotel):
- Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Jackson Downtown Hotel Jackson