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“Beautiful Hotel!” 5 of 5 bubbles
Review of Hilton Garden Inn Jackson Downtown

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Hilton Garden Inn Jackson Downtown
Ranked #2 of 46 Hotels in Jackson
Certificate of Excellence
Nashville, Tennessee
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Beautiful Hotel!”
5 of 5 bubbles Reviewed 10 February 2012

The rooms here were really nice and we enjoyed our brief stay in Jackson. The location was great and easy to find. Even though it was by the Amtrak...we didn't hear it. The staff was very pleasant and helpful. The only negative was the restaurant. We were turned off by what we thought was a buffet (covered containers) only to find out that it was the "sides" that you order off the menu. It wasn't removed from view and there was a plate of half eaten food on the same table in plain view. To be fair, I can't review the food because I couldn't get that far!
But...it was a great hotel and right down the street just a few steps was a fabulous restaurant..Mayflower Cafe!!! Don't miss that dining experience.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1boiledham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, 11 July 2015
Thank you for your review. We truly appreciate your business and would be honored for you to stay with us in the future. Wes Scrape - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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907 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 February 2012

We stayed here over the Christmas period and were very happy with every aspect of our stay.

The room, like the rest of the hotel, was beautiful; clean and comfortable. Staff very helpful and eager to please. We enjoyed being in downtown Jackson.

Ordered room service twice, food very tasty and not bad value.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thetravellingoctopus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, 11 July 2015
Thank you for your review. We truly appreciate your business and would be honored for you to stay with us in the future. Wes Scrape - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
orion1782
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 7 February 2012

I checked into the Hilton Garden Inn for a one night business trip centered around the MS Capitol. It wasn't the nicest neighborhood, so if you're looking for stuff to do at night go elsewhere or stay outside of town (Someone said Ridgeland may be more suitable). You definitely need a car if you want to go anywhere. Taxis aren't cheap but are easy to get from the valets outside the hotel. The restaurant was fine, a good breakfast buffett and service was excellent.
The bar was medicore- it wasn't too big and if you just want to sit in there and kill time there are small tv's that make watching sports not the best idea, but it is fine- a small Hilton property that is perfectly suitable for a business trip of one night- but i wouldn't bring my wife there for more than one night.

If you're looking for a place to stay near the Capital building it's more than adequate, there are a few restaurants around that seemed reasonable and came recommended.

Room Tip: Don't expect a room with a view, I didn't see a view worth asking for....
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  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank orion1782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, 11 July 2015
Thank you for your review. We truly appreciate your business and would be honored for you to stay with us in the future. Wes Scrape - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
123 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 31 January 2012

There´s really nothing bad I can say about the Hilton Garden Inn, except maybe the valet parking that was pretty expensive (14$ I think). Also, I only stayed one night - we arrived late in the evening and left early the following morning, so I can´t say anything about the location really. The staff was very friendly, the room big and clean - absolutely nothing to complain about!

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KatharinaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MMAC2010, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, 9 February 2012
Thank you for sharing your experience. We appreciate the kind words and opportunity to provide service to you. We hope to see you again in the near future and fully enjoy the facility during a longer visit.

Kind regards,
Marlene Macaluso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas Tx
Level Contributor
113 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

The normal hotel we stayed in while in town was full, so I choose this hotel. When I told my husband, he was very excited. He told me how it was a Historical Landmark and had been redone.

It was Christmas and there was a hugh tree in the lobby. It was beautiful! The room was comfortable and clean and we had a view of the train yard. My husband was like a little boy! The next morning was breakfast downstairs and it was wonderful! Southern style grits and all! They even had an indoor pool and a great workout room.

Before we left, we walked around the hotel and saw all the southern style. It was wonderful! Even if you don't stay there, go by and see the lobby. It is beautiful!

Room Tip: You may want to ask for a room away from the train yard if that would be something that would bother...
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  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ang126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wes S, General Manager at Hilton Garden Inn Jackson Downtown, responded to this review, 11 July 2015
Thank you for your review. We truly appreciate your business and look forward to you staying with us in the future. Wes Scrape - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Jackson Downtown

Property: Hilton Garden Inn Jackson Downtown
Address: 235 West Capitol Street, Jackson, MS 39201 (Formerly King Edward Hotel)
Phone Number:
Region: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jackson
#4 Family Hotel in Jackson
Price range (per night): ₹ 6,943 - ₹ 10,822
Hotel Class:3 star — Hilton Garden Inn Jackson Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Whether you're attending an important business meeting, visiting historic sites or enjoying a Mississippi vacation, Hilton Garden Inn Jackson Downtown provides all you need to be your best. Rest comfortably in a bed with adjustable firmness or work efficiently at the large desk while seated in an ergonomic chair. All guest rooms and suites provide high-speed internet access, a refrigerator and microwave, so you will have everything you need to prepare for a successful day. At this Downtown Jackson hotel, we take care of life's details so you can focus on being your best while traveling. Review your meeting agenda or plan a day of sightseeing as you enjoy a cooked-to-order breakfast in the King Edward Grille, or savor classic American cuisine and Southern dishes for lunch and dinner. Our 24-hour Business Center and complimentary high-speed internet access enable you to keep in touch with your colleagues and family or take care of work tasks. ... more   less 
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Also Known As:
Hilton Garden Inn Jackson Downtown Hotel Jackson

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